Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darrien Butler

Orlando,FL

Summary

Versatile Field Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise.

Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Overview

3
3
years of professional experience

Work History

Vault Technician

Cennox
Orlando, FL
08.2024 - Current

Perform routine maintenance of vault equipment

• Conduct preventative maintenance of all bank materials

• Survey and inspect manufacturing equipment

• Clean and maintain stainless steel and painted surfaces

• Inspect and lubricate timelocks and other vault-related materials

Field Technician 2

NCR
Macon, GA
09.2021 - 07.2024
  • Installed, configured, and maintained networking equipment including routers, switches, and access points to ensure optimal performance.
  • Provided technical support and troubleshooting for network connectivity issues, LAN/WAN connectivity problems, and hardware/software malfunctions.
  • Supported the installation, configuration, and troubleshooting of Point of Sale (POS) hardware devices and software systems to minimize downtime.
  • Installed, configured, and maintained Point of Sale (POS) systems and peripheral devices, such as barcode scanners and receipt printers, optimizing functionality and minimizing downtime.
  • Collaborated with cross-functional teams and vendors to resolve technical issues, ensuring timely resolution and minimal disruption to business operations.Monitored network performance using network monitoring tools, identifying and addressing potential issues proactively to ensure uninterrupted operations.
  • Implemented and maintained network security measures such as firewalls, intrusion detection systems, and VPNs to safeguard sensitive data.
  • Documented troubleshooting steps, resolutions, and technical configurations to create a knowledge base for future reference.
  • Conducted training sessions for store staff on IT-related topics including network security best practices and
    POS system usage.

These job duties showease your technical expertise, problem-solving abilities, and contributions to ensuring the smooth functioning of the retail network environment.

Education

Psychology

Fort Valley State University
Fort Valley, GA

Skills

  • Attention to Detail
  • Troubleshooting
  • Installation and Repair
  • Maintenance and repairs
  • Preventive Maintenance
  • Documentation And Reporting
  • Equipment Maintenance
  • System Troubleshooting
  • Customer interaction
  • Heavy Lifting
  • Repair services
  • Issue Resolution
  • System diagnostics
  • System Installation
  • System Tests
  • Diagnostics and troubleshooting

Timeline

Vault Technician

Cennox
08.2024 - Current

Field Technician 2

NCR
09.2021 - 07.2024

Psychology

Fort Valley State University
Darrien Butler