Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Darrien Giuliano

North Providence,Rhode Island

Summary

Hardworking Student offering part-time work experience. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

3
3
years of professional experience

Work History

Barista/Cashier

Three Sisters Cafe
Providence, RI
08.2023 - Current
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Restocked product displays based on demand and projected sales.
  • Described menu items to customers and suggested appealing products.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Operated cash registers to process customer payments.
  • Scrubbed and polished counters to remove debris and food.
  • Scooped ice cream for sundaes and made milkshakes for patrons.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.

Brand Ambassador

American Eagle
Providence, RI
07.2022 - 03.2023
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty
  • Showed understanding of customer's personal style and preferences when offering product advice
  • Engaged, educated, and befriended customers to deliver amazing shopping experience
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Helped customers complete purchases, locate items, and join reward programs.

Hostess

Twins Pizza
North Providence, Rhode Island
10.2020 - 06.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

High School Diploma -

North Providence High School
06.2024

Skills

  • Self-Motivated
  • Tech-adequate
  • Sales
  • Customer Service
  • Staff Training
  • Communication Skills
  • Complaint Handling
  • Guest Engagement
  • Guest Seating
  • Guest Relations
  • Dining Customer Service

Accomplishments

06/01/21 - 07/01/21, Her Drive Leader, Collected feminine hygiene products for the Good Neighbors Soup Kitchen in East Providence, RI, Marketing the drive online and setting up pick up dates for donations, Creating donation boxes and reaching out to local businesses to allow those boxes to reside in, Organizing donations and bringing them to the Good Neighbors Soup Kitchen

Timeline

Barista/Cashier

Three Sisters Cafe
08.2023 - Current

Brand Ambassador

American Eagle
07.2022 - 03.2023

Hostess

Twins Pizza
10.2020 - 06.2022

High School Diploma -

North Providence High School

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Darrien Giuliano