Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Darrien Jiang

Elmhurst,NY

Summary

Motivated individual with experience as a sales associate, skilled in customer service, communication, and sales strategies. Proven ability to engage with customers, drive sales, and contribute to team success in fast-paced retail environments. Quick learner with a strong work ethic, eager to apply problem-solving and interpersonal skills to new challenges in the business world.

Overview

3
3
years of professional experience

Work History

Sales Associate

SKECHERS Retail
Manhattan, NY
08.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Crew Member

Jollibee
Woodside, NY
09.2021 - 08.2024
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.

Education

BBA - Finance

Queens College
Flushing, NY
05-2027

Skills

  • Upselling
  • Problem Solver
  • Customer engagement
  • Sales development
  • Exceeds sales goals
  • Excellent communication skills

Affiliations

  • Basketball
  • Snowboarding

Languages

English
Native language
Chinese (Mandarin)
Intermediate (B1)
B1
Chinese (Fuzhounese)
Proficient (C2)
C2

Accomplishments

  • Dean's List spring 2024

References

References available upon request.

Timeline

Sales Associate

SKECHERS Retail
08.2024 - Current

Crew Member

Jollibee
09.2021 - 08.2024

BBA - Finance

Queens College

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Darrien Jiang