Darrien Lewis
Slidell,LA
Summary
I am a seasoned Sales Representative with great success in business-to-business and business-to-consumer sales over multiple industries. I have years of experience and a proven track record in exceeding sales goals, growing business, and expanding the individual customer experience. I am proud of my creativity and willingness to go above and beyond client expectation. I was previously appointed as a trainer of incoming employees and trusted to help mold a well informed member of our team. I am the hardworking employee that is more than enthusiastic to learn new skills that I can apply to the challenge at hand.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Lakeshore Chrysler Jeep Dodge
Slidell, LA
04.2016 - 03.2024
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Completed orders and organized product deliveries to meet customer timetables.
- Created detailed sales presentations to communicate product features and market data.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Stayed knowledgeable on latest innovations and technological advancements through continuous training.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
No Degree - Business And Managerial Economics
Southeastern Louisiana University
Hammond, LASkills
- I am fluent in creating a tailor made experience to meet my clients needs and preference
- Special ability to read the room and quickly pick up on the social ques of a client to ensure a smooth process
- Confidence in my self and abilities to learn and excel
- Value in team work and building with a team dedicated to a common goal
- ADAPTING TO OVERCOME : understanding how to adapt to unforeseen circumstances , pivot , and apply new solutions is something I have found great success in
- Keeping my blade sharp: taking great pride in staying up to date on the latest "what to knows" in my field
- Prospecting , I understand you never know who is a potential client and everyday there is an opportunity to get a win
- Effective Listening and Communication
- Inbound and Outbound Calling
Accomplishments
- Ranked #1 Sales professional over multiple months
- Successfully launched my own personal clothing business "Made In Parishes"
- Achieved multiple Expert level awards over multiple brands through effectively learning and applying new knowledge
Timeline
Sales Consultant
Lakeshore Chrysler Jeep Dodge
04.2016 - 03.2024
No Degree - Business And Managerial Economics
Southeastern Louisiana University