Darrien Lewis
Slidell,LA
Summary
I am a seasoned Sales Representative with great success in business-to-business and business-to-consumer sales over multiple industries. I have years of experience and a proven track record in exceeding sales goals, growing business, and expanding the individual customer experience. I am proud of my creativity and willingness to go above and beyond client expectation. I was previously appointed as a trainer of incoming employees and trusted to help mold a well informed member of our team. I am the hardworking employee that is more than enthusiastic to learn new skills that I can apply to the challenge at hand.
Overview
8
8
years of professional experience
Work History
Business Account Executive
In-telecom Consulting
Slidell, LA
03.2024 - 08.2024
- Developed and implemented strategies for customer retention and growth.
- Collected payments from customers when necessary according to payment schedule.
- Generated leads by networking at trade shows, conferences, and other events.
- Managed multiple projects simultaneously while meeting tight deadlines and budgets.
- Participated in conference calls with partners or vendors to coordinate activities.
- Promoted new products and services to existing clients as they became available.
- Presented product demonstrations to prospective customers, highlighting key features and benefits.
- Tracked monthly sales results against targets set by management team.
- Provided consultative sales support to customers regarding their business needs.
- Resolved customer complaints in a timely manner to ensure satisfaction.
- Prepared detailed reports summarizing customer interactions and progress made towards goals.
- Collaborated with marketing teams on campaigns to promote products and services.
- Negotiated contracts with new accounts, ensuring favorable terms and conditions.
- Used CRM database to track referral and appointment data.
- Maintained relationships with existing customers through regular follow-up calls and visits.
- Organized and improved both long selling cycles and short-term revenue opportunities to effectively capture quarterly revenue.
- Managed sales funnel effectively and forecasted requirements across multiple industry accounts.
- Tracked financial data to determine effectiveness of different marketing and account management strategies.
- Created strategic approaches for different retailers and wholesalers to effectively meet current and expected demands.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Listened to customer needs to identify and recommend best products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Recruited, hired and trained new hires to optimize profitability.
Sales Consultant
Lakeshore Chrysler Jeep Dodge
Slidell, LA
04.2016 - 03.2024
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Responded to telephone and in-person requests for information
- Followed up with existing customers to provide additional support and address concerns
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly
- Achieved top performance by strategically adapting to rapidly changing, competitive environment
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement
- Completed orders and organized product deliveries to meet customer timetables
- Created detailed sales presentations to communicate product features and market data
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Stayed knowledgeable on latest innovations and technological advancements through continuous training
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Education
Bachelor of Science - Business And Managerial Economics
Southeastern Louisiana University
Hammond, LA05-2016
Skills
- Fluent in creating a tailor-made experience
- Ability to read the room
- Confidence in myself and abilities
- Value in teamwork
- Adapting to overcome
- Keeping my blade sharp
- Prospecting
- Effective listening
- Communication
- Inbound and outbound calling
- Salesforce
- CRM proficiency
- Industry Expertise
- Meeting facilitation
- Negotiation
- Sales Forecasting
- National account management
- Strategic Marketing
- Cold-calling
- Sales Presentations
- Performance Tracking
- Contract Negotiations
- Territory Management
- Business Development
- Pipeline Management
Accomplishments
- Ranked #1 Sales professional over multiple months
- Successfully launched my own personal clothing business "Made In Parishes"
- Achieved multiple Expert level awards over multiple brands through effectively learning and applying new knowledge
Timeline
Business Account Executive
In-telecom Consulting
03.2024 - 08.2024
Sales Consultant
Lakeshore Chrysler Jeep Dodge
04.2016 - 03.2024
Bachelor of Science - Business And Managerial Economics
Southeastern Louisiana University