Darrien Ozbat
Fenton,MI
Summary
Dynamic professional with a proven track record at Silver Lake Hills Apartments, showcasing exceptional relationship building and creative problem-solving skills.
Adept at transforming challenges into opportunities, ensuring outstanding resident care and operational efficiency.
Passionate individual with several years of experience in leasing consultant role. Enthusiastic about taking on new challenges and delivering exemplary customer service.
Overview
12
12
years of professional experience
Work History
Leasing Consultant
Silver Lake Hills Apartments
Fenton, MI
03.2021 - Current
- Greet potential tenants and provide information about the property.
- Conduct tours of available apartments, highlighting features and amenities.
- Maintain records of prospective renters, applications and leases.
- Provide excellent customer service to all tenants throughout their tenancy period.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Prepare lease agreements, collect security deposits and rent payments from tenants.
- Respond to tenant requests for maintenance services in a timely manner.
Client Care Specialist
Strive Financial LLC
Howell, MI
07.2016 - 12.2018
- Received and directed service requests, subsequently forwarded them to the relevant service department for prompt processing and managing follow-up calls.
- Pulled driving record and claim history when producing insurance quotes.
- Scheduled appointments with clients to review financial portfolio.
- Educated clients on reasoning why the quotes we presented profit and prepare them for the future to implement the sale of a policy.
- Complete thorough process of submitting applications and processing numerous forms of payment to finalize issuance of policies.
- Provided customer service to clients via telephone and email.
Deli Clerk
Vic & Bob's Party Store
06.2014 - 07.2016
- Filled, maintained and rotated products and displays routinely to maintain high standards
- Prepared special orders to appease the customer's needs
- Provided exceptional service while multi-tasking and operating meat slicer, oven, scale, fryer, and other deli equipment to ensure satisfied customers and complete duties required
Sales Associate
TJ Maxx
10.2012 - 07.2016
- Maintained a presentable store by keeping up on tidiness and organization
- Closed the deal on TJX Rewards Credit Cards by educating customer's on the benefits and opportunities available
- Handled inquiries and concerns over the phone and in store accordingly
- Personably greeted and thanked customers as they came and went, as well as built personable relationships with frequent shoppers
Education
LANSING COMMUNITY COLLEGE CREDITS -
LANSING COMMUNITY COLLEGE
Livingston05.2016
HIGH SCHOOL DIPLOMA -
HOWELL HIGH SCHOOL
06.2013
Skills
- Accurate Data Entry
- Social Awareness
- Microsoft Office
- Relationship Building
- Optimistic Mindset
- Resident assistance
- Lease Agreements
- Creative Problem-Solving
- Event Planning
Activities
- Passionate about helping individuals better their lives in any way possible.
- Enjoy being outdoors, specifically engaging in activities such as hiking and traveling new places.
- Take great pleasure in furthering my education, as well as spending quality time with family and friends.
References
References available upon request.
Timeline
Leasing Consultant
Silver Lake Hills Apartments
03.2021 - Current
Client Care Specialist
Strive Financial LLC
07.2016 - 12.2018
Deli Clerk
Vic & Bob's Party Store
06.2014 - 07.2016
Sales Associate
TJ Maxx
10.2012 - 07.2016
LANSING COMMUNITY COLLEGE CREDITS -
LANSING COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
HOWELL HIGH SCHOOL
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