Darrien Shuler
Port St Lucie,Florida
Summary
IT student pursuing an Associate's in Information Technology with a focus on Cybersecurity. Proficient in troubleshooting hardware and software issues, supporting Windows 10/11, and familiar with Linux and macOS. Committed to continuous learning and development in system administration and cybersecurity.
Overview
2
2
years of professional experience
Work History
Sales Shift Lead
Pet Supermarket
Port St Lucie, Florida
10.2024 - Current
- Engaged customers to drive sales while leading team and ensuring exceptional customer service
- Managed logistics of moving pet food and supplies ranging from 2.5 lbs to 70 lbs
- Supervised daily operations in pet care retail environment.
- Trained and mentored new team members on store procedures.
- Assisted customers in selecting appropriate pet products and services.
Crewmember
Dunkin Donuts
Port St Lucie, Florida
07.2024 - 10.2024
- Provided exceptional customer service while collaborating with team to efficiently complete tasks
- Executed physical tasks while maintaining high standards of cleanliness throughout the process
- Prepared and served a variety of beverages and food items to customers.
- Maintained cleanliness and organization of the dining area and kitchen.
- Operated cash register, processed transactions, and handled customer payments.
Education
Associates Degree -
Indian River State College
3209 Virginia Ave, Fort Pierce, FL 3498105-2027
High School -
Treasure Coast High School
Port St Lucie, Florida05-2025
Skills
- Sales Analytics
- Windows 10/11 support
- Microsoft 365
- Basic MacOS knowledge
- Hardware/software troubleshooting
- Printer setup
- PC setup
- Malware removal
- Networking Fundamentals
- Linux fundamentals
- Coaching and mentoring
- IT tools
- Active Directory Basics
- Basic Cybersecurity awareness
- Zoom
- Cisco Packet Tracer
- Customer Service
- Communication
- Attention to detail
- Disciplined
- Collaborative
- Leadership
- Adaptive
- Windows 10/11
- MacOS
Languages
English
Hobbies and Interests
- Weightlifting
- Watching movies/shows
- Gaming
- Working with animals
- Learning coding
- Working on my 2016 Mustang
Computer Software Frameworks
- Microsoft 365
- Photoshop Adobe
- Coding studio (C++)
- IT tools
- Cisco Packet Tracer
- Zoom
- Windows 10/11
- MacOS
- Linux
Projects Extracurricular
- Activity, 11/01/25, Present, Working with my dad to configure switches and routing. As well as working with Windows, MacOS, and currently working with Linux.
- Leadership experience, 12/13/25, Lead a project very recently at my job and had my team put together a Christmas event for the customers.
Timeline
Sales Shift Lead
Pet Supermarket
10.2024 - Current
Crewmember
Dunkin Donuts
07.2024 - 10.2024
Associates Degree -
Indian River State College
High School -
Treasure Coast High School