Carolyn Maltbie
Griffin,GA
Summary
Results-driven Assistant Store Manager with over 3 years in retail management, focusing on inventory control and team leadership. Enhanced store performance through strategic merchandising and strong customer relationships. Experienced in budget management and loss prevention, with a solid foundation in logistics. Dedicated to operational efficiency and team collaboration.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Sales Lead/Key Holder
Famous Footwear
Griffin, GA
06.2025 - 10.2026
- Led Famous Footwear sales floor coverage and daily customer service support
- Trained associates on selling steps, product knowledge, and service standards
- Opened and closed store using keyholder procedures and security checks
- Opened/closed store, managed weekly deposits and change orders, processed price changes, fulfilled online and store bopis orders, conducted inventory checks to ensure stock accuracy, stocked and cut in new items from weekly shipments, handled customer returns, exchanges, and claims, trained new employees, managed incoming customer phone calls.
Assistant Store Manager
Family Dollar
Barnesville, GA
07.2023 - 08.2026
- Processed daily bank deposits and managed change orders for financial accuracy.
- Processed daily bank deposits and managed change orders to ensure financial accuracy, weekly ad changes with corresponding end caps, unloaded 3 trucks weekly, Conducted exception counts to identify discrepancies in Managed inventory to maintain optimal stock levels.., cycle counts, met with sales vendors, hired and trained new employees, printed and replaced weekly price changes, inventory, schematics and planograms
- Trained cashiers on register procedures and customer service standards.
- Managed cash office tasks, deposits, and safe balancing.
Account Merchandiser
PepsiCo
Stone Mountain, GA
04.2022 - 06.2023
- Received weekly shipments and efficiently stocked shelves and back room to ensure product availability.
- Rotated inventory to support freshness standards across PepsiCo account locations.
- Restocked beverage and snack displays according to route schedules and store priorities to maintain optimal inventory levels.
- Executed merchandising strategies in big box retail environments to enhance product visibility. who met the truck with weekly shipments and stocked shelves and back room.
Account Merchandiser
Buffalo Rock Company
Newnan, GA
02.2021 - 03.2022
- Received and stocked weekly PepsiCo orders in shelves and coolers while maintaining organized backroom.
- Executed merchandising strategies for PepsiCo product displays in assigned retail accounts to enhance visibility.
- Stocked shelves with PepsiCo beverages and snacks following route schedules to ensure product availability.
- Served as big box merchandiser, supporting product placement and inventory management in retail environments. who met the truck with the weekly order to stock shelves and coolers, and kept the back room clean and organized.
Repossession Agent
Bulldog Recovery
Covington, GA
01.2017 - 02.2021
- Executed vehicle recovery assignments for Bulldog Recovery using repossession orders.
- Executed vehicle recovery assignments for Bulldog Recovery, ensuring compliance with repossession orders.
- Verified account details and borrower information to minimize recovery discrepancies.
- Coordinated dispatch updates with office staff and lienholder contacts to enhance communication efficiency.
Cooler Supervisor
Highway 138 Package Store
Stockbridge, GA
01.2013 - 03.2017
- Collaborated with sales vendors weekly to place orders.
- Monitored cooler temperatures and communicated maintenance needs to ensure optimal performance.
- Arranged beer, wine, and beverage inventory in cooler sections for easy access.
- Collaborated with sales vendors weekly to place orders, Handled all special request/customer orders, arranged item displays, price changes and designed product placecards, trained new employees, attended trade shows for new upcoming items, stocked a 30 cooler door every day and designed and built special giant displays and Created funny sayings for the main company sign at the front of the building. Then I was later told that that was my only job because they never had so many customers calling and stopping in the road to take pics of the sign and they loved it. But I still had all my other duties to do too!
Office Manager
Powers Transportation
08.2002 - 10.2011
- Managed phone and email communications, ordered products from selected vendors, processed customer billing, handled weekly payroll, utilized QuickBooks Pro software, and scheduled service appointments to ensure efficient office operations.
- Managed daily operations of transportation office to ensure efficiency and service quality. of transportation office at Powers Transportation
- Coordinated driver schedules, dispatch communication, and daily route updates to maintain timely transportation services.
- Oversaw billing, invoicing, and payment processing for client accounts, ensuring accuracy and timely transactions.
Office Manager
Atlanta Pallets
Atlanta, GA
06.1999 - 08.2002
Education
High school diploma -
Lovejoy High School
Hampton, GAUpper secondary education -
Skills
- Retail sales transactions
- Customer management
- Sales
- Cash register
- PricingControl
- Logistics
- Stocking
- Loss Prevention
- Retail operations
- Freight Experience
- Shipping and receiving
- Technical skills
- Budget management
- Budget control
- Time management
- Microsoft Excel
- Microsoft Office
- Technical skills
- Office administration
- Workspace organization
- Management experience
- Supervision experience
- Team leadership
- Performance evaluation
- Territory sales management
- Merchandising
- Planograms
- Communication skills
- Organizational abilities
- Sales Analytics
- Load & unload
- Cash management
- Organizational abilities
- Sales Analytics
- Supervision experience
- Retail Sales
Personal Information
- Driving License: Driver's License
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
- Driver's License
- September 1997 to January 2027
Timeline
Sales Lead/Key Holder
Famous Footwear
06.2025 - 10.2026
Assistant Store Manager
Family Dollar
07.2023 - 08.2026
Account Merchandiser
PepsiCo
04.2022 - 06.2023
Account Merchandiser
Buffalo Rock Company
02.2021 - 03.2022
Repossession Agent
Bulldog Recovery
01.2017 - 02.2021
Cooler Supervisor
Highway 138 Package Store
01.2013 - 03.2017
Office Manager
Powers Transportation
08.2002 - 10.2011
Office Manager
Atlanta Pallets
06.1999 - 08.2002
High school diploma -
Lovejoy High School