Darrin Cockerham
Panama City,FL
Summary
Hello, my work history covers a wide variety of skills and occupations. My background essentially includes: teaching, counseling, nursing. administrative work, and security.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Academic Instructor
Panama City Trilingual
Panama City, FL
07.2025 - Current
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to enhance student participation and critical thinking.
- Evaluated student progress through assessments and provided constructive feedback.
- Integrated technology tools to improve educational delivery and student engagement.
- Organized extracurricular activities to promote student involvement and skill development.
- Improved student collaboration skills with engaging group projects and team-based activities.
- Enhanced student comprehension by incorporating real-world examples and multimedia resources into lessons.
- Participated in curriculum development committees to ensure alignment with state standards and promote innovative teaching methods across the institution.
Unarmed Security Officer
St. Mortiz Security
Panama City Beach, FL, USA
06 2024 - 07.2025
- Patrol premises
- Work control gate
- Issue passes
- Issue tickets for illegally parked vehicles
- Monitor surveillance
Custodian/Maintenance Lead
KBS, Inc
Panama City Beach, FL, USA
10.2019 - Current
- All interior needs such as trash, sweeping, mopping, buffing, vacuuming, operating an auto scrubber, light bulb changes, window cleaning, and more.
Academic Instructor
Central High School
Panama City, FL, USA
08.2023 - 12.2023
- Utilize educational technology and media to enhance learning of concepts
- Assigne and check written assignments by making corrections to assist with student learning
- Assess student strengths and weaknesses and provide details in progress reports
- Assess student comprehension of lessons
- Collaborate with faculty members to evaluate and improve curriculum
- Guide and counsel students with behavioral or academic problems
- Discuss individual students' needs and progress with care team
Academic Instructor
Bay Correctional
Panama City, FL, USA
01.2023 - 08.2023
- Intervening when inappropriate behaviors are observed
- Assist in the development of positive social skills through modeling appropriate behaviors
- Develop performance objectives and criterion-referenced tests in accordance with established program content
- Review, select, and adapt instructional materials to help individuals reach mastery of the competencies required for entry, advancement, and upgrading occupations
- Evaluate and maintain records of the inmate's progress toward completion of pre-established goals
Substance Abuse Counselor
Bay Correctional Facility
Panama City, FL, USA
01.2022 - 01.2023
- Reports to the substance abuse supervisor
- Responsible for the implementation and maintenance of an effective alcohol and other drug abuse program with emphasis placed on awareness, prevention, staff training and networking with community resources in compliance with ACA, MTC, FDOC, and DMS
HSA Assistant / Medical Clerk
Bay Correctional Facility
Panama City, FL, USA
10.2021 - 01.2022
- Reports to Health Services Administrator and is responsible for performing clerical duties related to health services, including appointment scheduling a variety of clerical and administrative duties which require extreme discretion in compliance American Correctional Association
- Type correspondence reports and letters
- Proof read material to verify accuracy
- Maintain appropriate medical and dental supplies as well as office supplies
- Log and distribute incoming mail, prepare outgoing mail, answer telephone and convey messages
- Schedule appointments for medical doctors, lpn, dentist, opticians, and mental health specialist
- Maintain log for medical restrictions
- Maintain patient records and files
- Check medical equipment and purchasing as per requirements
- Process incoming inmate sick call request
- Process and transition inmate's medical records as they are transferred in from another facility
Medical Office Assistant
FLORIDA THERAPY SERVICES
Panama City, FL, USA
06.2021 - 10.2021
- Assist client and practitioners in scheduling appointments
- Run coverage eligibility
- Collect co-pay
- Post payments
- Return voicemails
- Send referrals
- Respond to request for medical records in a timely manner
- Scan medical documents
- Maintain current and up to date demographic information...
- And many other job related duties.
Delivery Driver
Postmates/UberEats
Panama City, FL, USA
08.2019 - 10.2021
- Pickup & Deliver customer's orders, varying from food orders to groceries, in a timely manner.
Security Officer
G4S/ Bay Medical Center
Panama City, FL, USA
12.2020 - 07.2021
- Provide security protection of personnel and or property, of the Bay Medical hospital grounds
- Sit with patients who have criminalistic charges
- Make hourly rounds of the parking lot and interior floors, etc
Floor Technician/Housekeeping
Bay Medical/Arete
Panama City, FL, USA
10.2019 - 08.2020
- Responsible for the upkeeping and maintenance of the hospital floors operate machinery such as a side-by-side, auto scrubber, buffer, we perform floor stripping, mopping, scraping, buffing, waxing, and more
- Position held through a temp agency laid-off due to pandemic
Guest Service Representative
Bookit.com
Panama City Beach, FL, USA
01.2020 - 03.2020
- Assist guest in reservations for hotel resorts, flights, rental cars, shuttle and other issues dealing with vacation packages
- Communicate with airlines concerning seating, tickets, and flight changes
- Laid-off due to pandemic
Internal Support Group Specialist
General Dynamics Call Center (GDIT)
Lynn Haven, FL, USA
09.2013 - 04.2019
- Provide consumers with the accurate information about the ACA, Medicaid eligibility, and Medicare
- Also provided assistance in choosing the healthcare plan that is best for their healthcare needs
- Assist consumers in providing additional documents to continue in coverage, and in the tax credit
- Responding to numerous phone inquiries
- Using standard technology: telephones, e-mail and web browsers
- Assisting callers in finishing online applications
- Completing daily electronic call logs
- Filling out timesheets
- Adhering to privacy rules
- Connecting callers with leadership as needed
- Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service
- Reporting problems through an easy online system
- Responding to telephone inquiries within set time parameters
- Completing all assigned training as necessary
- Reset passwords and provide detailed steps for account & login issues
- Provide phone numbers to local healthcare centers who can provide healthcare needs
- Take escalated supervisor calls, tier 1 level calls, tier 2 level calls, and internal support group calls etc
Custodial Maintenance Worker
Mainstreet Property Services Inc.
Chipley, FL, USA
04.2016 - 12.2016
- Vacuum floors of businesses
- Sweep floors
- Mop floors
- Dispose trash
- Change vents
- Dust
Maintenance/Floor Technician
Jackson County School Board
Marianna, FL, USA
09.2010 - 03.2011
- Maintain lawn care on school grounds.(such as cut grass, weedeat weeds, groom hedges, and edge sidewalks.)
- Using a gas blower, would clean sidewalks free of sand and debris
- Clean school buildings.(such as mop and buff cafeteria floors, clean tables, vacuum floors in libraries and classrooms, classroom bathrooms, and take out trash from every building where classes are being held.)(Temporary position provided through the President Obama's Back To Workforce Program.)
Oil Spill Worker
SOS Staffing
Panama City, FL, USA
07.2010 - 09.2010
- Clean beaches of tarballs and debris
- Pull in and load boom off of the coastline
- Shelve and sifter sand
- I have acquired and am certified of HAZWOP and Prevention
Highway Maintenance Worker
City of Marianna
Marianna, FL, USA
10.2009 - 03.2010
- Pickup trash on medians
- Pickup trash in residential areas
- Work the claw to pick up trash that isn't able to be lifted
- Work the weed eater for sidewalks
- Work the riding mowers
Psychiatric Aide
Florida State Hospital
Chattahoochee, FL, USA
07.2007 - 09.2009
- Supervising the residents during their daily activities
- Assist residents in bathing, grooming, and dressing
- Perform a monthly shakedown of resident's bed area and day area
- Supervision of mopping, sweeping, and sterilizing
- Pat search residents when entering or exiting the ward from a previous destination
- Maintain records of resident's vital signs, eating habits, and behavior progress
- Complete a monthly summary of resident's strong points and weaknesses
- Apply restraints when necessary
- Make rounds on the ward every two hours
Loan Officer/Processor
SallieMae Servicing
Lynn Haven, FL, USA
06.2004 - 06.2007
- Complete application and collects all required documentation
- Prepare the borrower for the process and keeps all of the parties involved in the process, up to date on all important developments and current status of application
- Interviews loan applicants to document income, debt, and credit history
- Determines if applicant meets establishment standards for further consideration
- Answer applicant's questions and asks for signature on information authorization forms
- Submits loan application forms to lender and keep up with the loan processing
- Call applicant or other persons to resolve discrepancies, such as credit report showing late payment history
- Inform applicant of loan denial or acceptance
- Loan application review and account research
- Constant correspondence with the credit bureau as to what needs to be done by the borrower
- I can provide a certificate of completion certifying that I completed training for the Private Credit Education
Education
Master's degree - Theology Studies
Smith Bible College University
Tallahassee, FL05-2024
BA - Ministry & Biblical studies/Christian counseling
Florida State Seminary
Panama City, FL01-2022
Certification in Nursing Assistant -
Chipola College
Marianna, FL11-2010
BLS - Nursing
Chipola College
Marianna, FL11-2010
Skills
- Communication skills
- Computer literacy
- Customer Service
- Intake Experience
- Child & Family Counseling
- Phone Etiquette
- Writing skills
- Administrative experience
- Social work
- Crisis Intervention
- Case Management
- Analysis skills
- Individual / Group Counseling
- Organizational Skills
- Strong communication skills
- Addiction Counseling
- Time Management
Certification
- Security D Licensee, 2020-12-01, Present
- CNA, 2010-11-01, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Availability: Willing to relocate: Anywhere, Authorized to work in the US for any employer
- Work Permit: Authorized to work in the US for any employer
Timeline
Academic Instructor
Panama City Trilingual
07.2025 - Current
Academic Instructor
Central High School
08.2023 - 12.2023
Academic Instructor
Bay Correctional
01.2023 - 08.2023
Substance Abuse Counselor
Bay Correctional Facility
01.2022 - 01.2023
HSA Assistant / Medical Clerk
Bay Correctional Facility
10.2021 - 01.2022
Medical Office Assistant
FLORIDA THERAPY SERVICES
06.2021 - 10.2021
Security Officer
G4S/ Bay Medical Center
12.2020 - 07.2021
Guest Service Representative
Bookit.com
01.2020 - 03.2020
Custodian/Maintenance Lead
KBS, Inc
10.2019 - Current
Floor Technician/Housekeeping
Bay Medical/Arete
10.2019 - 08.2020
Delivery Driver
Postmates/UberEats
08.2019 - 10.2021
Custodial Maintenance Worker
Mainstreet Property Services Inc.
04.2016 - 12.2016
Internal Support Group Specialist
General Dynamics Call Center (GDIT)
09.2013 - 04.2019
Maintenance/Floor Technician
Jackson County School Board
09.2010 - 03.2011
Oil Spill Worker
SOS Staffing
07.2010 - 09.2010
Highway Maintenance Worker
City of Marianna
10.2009 - 03.2010
Psychiatric Aide
Florida State Hospital
07.2007 - 09.2009
Loan Officer/Processor
SallieMae Servicing
06.2004 - 06.2007
Master's degree - Theology Studies
Smith Bible College University
BA - Ministry & Biblical studies/Christian counseling
Florida State Seminary
Certification in Nursing Assistant -
Chipola College
BLS - Nursing
Chipola College
Unarmed Security Officer
St. Mortiz Security
06 2024 - 07.2025