Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Automotive Technican
US Marines Corps
03.2021 - Current
Completed full vehicle inspections to check for leaks, damage or other issues of concern.
Replaced damaged, missing or defective parts with new and refurbished components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Changed, rotated and balanced tires on different types of vehicles.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Analyzed and located malfunctions in brakes, motors, switches and control systems.
Counter Sales Representitive
Cencal Auto And Truck Parts Inc
01.2022 - 10.2022
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Cashier
Habit Burger And Grill
09.2020 - 03.2021
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments of guests.
IT Technical Support Intern
North Fork Rancheria Of Mono Indians
07.2017 - 01.2021
Helped department set up equipment for meetings, events and operations.
Analyzed current information and helped develop plans to address needs.
Supported team needs with research and problem-solving abilities.
Configured hardware, devices and software to set up work stations for employees.
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Maintained servers and systems to keep networks fully operational during peak periods.
Natural Resources Technician
U.s. Forest Service - Sierra National Forest
07.2017 - 07.2019
Prepared and collected data as directed by forester for use in forest management plans, timber appraisals, timber sales, timber tax basis and GIS mapping.
Supported reforestation efforts by planting trees on land which was logged, destroyed in forest fire or cleared by industrial use.
Implemented strategic policies to improve health and quality of forest stands, such as control of invasive species.
Checked timber stands to assess sales volume and potential quality and marked timber for harvesting.
Closely monitored campers and campgrounds for behavioral and safety issues, initiating prompt and professional response to problem situations.
Promoted reforestation by reintroducing grass and groundcover plants into area to prevent soil from being washed or blown away.