DARRIN LEVY
Columbia,MD
Summary
Accomplished Logistics Manager well-versed in driving key performance indicators and maintaining a high level of customer service satisfaction. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Empowering leader with superior communication and collaboration abilities demonstrated over 8 years of management performance.
Overview
10
10
years of professional experience
Work History
Operations Manager
Jitsu Formerly Known As AxleHire
04.2022 - Current
- Responsible for ensuring CPB (cost per box) is within goal for IB & OB
- Worked in matrix management environment with operations, client success, finance, human resources, safety and 3rd party vendors.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures while championing safety protocols.
Logistics Area Manager
Amazon, Essex & Lanham MD
02.2020 - 02.2022
- Plan, direct, supervise and control execution of all business, technical, and fiscal functions of delivery station On-road operations
- Cultivate and sustain safe environment, high-quality customer delivery, professional driver experience, and positive culture
- Improving Amazon's last mile on road performance by championing excellent FICO scores for DA's (DLD7 ranked in Top 3 Delivery Stations)
- Communicate with over 100 DA's and DSP relationships and measure and evaluate those partnerships on weekly QBR's
- Regular meetings with DSPs to resolve their barriers and to develop and ensure adherence to action plans that meet business objectives
Transportation Area Manager
Amazon
10.2019 - 02.2020
- Collaborate with Gateway Leadership on quality and Customer Experience metrics, including root cause analysis of problem areas
- Support and commit to all safety programs and OSHA compliance to ensure safe work environment for all associates
- Improved transportation efficiency by streamlining route planning and optimizing load distribution.
- Ensured compliance with nightly trailer checks, conducting regular vehicle inspections and maintenance checks.
Transportation Operations Manager
FedEx Office
03.2014 - 10.2019
- Evaluate efficiency and productivity of team members based on established performance standards and objectives, including conducting regular check rides and Performance Appraisals
- Collaborated with sales team to align transportation capabilities with customer demands, ensuring high satisfaction levels.
- Promote culture of safety through training, coaching and counseling regarding negative safety behaviors, reinforcement of positive safety behaviors, and through leading by example for all team members (Baltimore received Safe Driving Award for 0 preventable accidents)
Education
MBA - Human Resource Management/ Business Administration
American InterContinental University
Schaumburg, IL06.2010
Bachelor of Arts - American Cultural Studies
Western Washington University
Bellingham, WA06.2005
Skills
- Risk management
- Training and mentoring
- Customer Service Focus
- Workflow and Route optimization
- Distribution and warehousing
- Transportation management
- Payroll Administration and Timekeeping
Timeline
Operations Manager
Jitsu Formerly Known As AxleHire
04.2022 - Current
Logistics Area Manager
Amazon, Essex & Lanham MD
02.2020 - 02.2022
Transportation Area Manager
Amazon
10.2019 - 02.2020
Transportation Operations Manager
FedEx Office
03.2014 - 10.2019
MBA - Human Resource Management/ Business Administration
American InterContinental University
Bachelor of Arts - American Cultural Studies
Western Washington University
Similar Profiles
Renata Melo De CarvalhoRenata Melo De Carvalho
Delivery Food Box (Gig) at WorkWhile ( AxleHire)Delivery Food Box (Gig) at WorkWhile ( AxleHire)
Pernell MabryPernell Mabry
Delivery Driver at AxleHire, Inc.Delivery Driver at AxleHire, Inc.
Jairo Dominguez FloresJairo Dominguez Flores
Delivery Driver at AxleHireDelivery Driver at AxleHire