Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kena Newton

Columbia,MD

Summary

Energetic business development professional bringing robust background in engineering messages to boost company image and preparing supporting professionally written materials. Driven to craft targeted messaging to promote and inform general public of events, promotions and campaigns.

Overview

9
9
years of professional experience

Work History

Community Account Representative

Comcast
03.2022 - Current
  • Developed and managed strong working relationships with over 217 MDU properties by partnering and leveraging their support through marketing updates and events.
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Researched and recommended new products to meet customer needs.
  • Built relationships with customers and community to promote long term business growth by being knowledgeable about Comcast products, selling and partnering with Xfinity Sales Partners, and showcasing the features and benefits.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Stayed current on company offerings and industry trends.
  • Contributed to event marketing, sales and brand promotion.
  • Kept detailed records of customer interactions for optimal traceability.

Leasing Consultant/ Social Media Manager

The Metropolitan Downtown Columbia
06.2021 - 03.2022
  • Converted 28.8% of prospective residents resulting in $2.3 million in gross rent by lead generation and social media promotions
  • Curated and hosted resident events to foster an inclusive community
  • Recognized for customer service via internal and external platforms
  • Successfully developed and maintained new and existing relationships with vendors and partners to drive sales by utilizing B2B marketing and exclusive access to community events

Leasing Associate

Roscoe Property Management
04.2019 - 05.2020
  • Converted 20% of prospective residents resulting in $1.2 million in gross rent
  • Curated and hosted resident events to foster an inclusive community
  • Hand picked to onboard, train, and mentor new leasing associates
  • Celebrated for earning the most 5-star reviews, February
  • Distributed and followed up on tenant renewal notices.
  • Responded to requests and scheduled appointments for property showings.
  • Verified tenant incomes and other information before accepting lease applications.

Leasing Manager

Mill Creek Residential, Alister Town Center
06.2020 - 05.2021
  • Converted 30.45% of prospective residents resulting in $2.7 million in gross rent
  • Curated and hosted resident events to foster an inclusive community
  • Recognized regionally for social media curation and management
  • Celebrated for customer reviews and most leases – October 2020

Event Specialist

NBA, Oklahoma City Thunder
10.2018 - 03.2019
  • Successfully generated, developed, and maintained new and ongoing business and sales relationships and cultivated existing relationships for repeat business
  • Created a positive product impression and generated brand awareness for in-arena product demonstrations newtonkena@gmail.com
  • Columbia/

Realtor

Keller Williams Realty Center
06.2016 - 06.2021
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Compared recently sold area properties to determine competitive market prices.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Facilitated smooth communication between buyers and sellers throughout the negotiation process, resulting in mutually beneficial agreements.
  • Collaborated with mortgage brokers, home inspectors, and other industry professionals to provide seamless transaction experiences for clients.
  • Assisted first-time homebuyers in navigating the complex buying process, leading them to their dream homes.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Education

Bachelor Of Applied Arts - Communication

University of Maryland Global Campus
Adelphi, Md
06.2029

Skills

  • Business Development
  • Community Engagement
  • Tenant Relations
  • Event Planning
  • Contract Management
  • Negotiations
  • Client Engagement

Timeline

Community Account Representative

Comcast
03.2022 - Current

Leasing Consultant/ Social Media Manager

The Metropolitan Downtown Columbia
06.2021 - 03.2022

Leasing Manager

Mill Creek Residential, Alister Town Center
06.2020 - 05.2021

Leasing Associate

Roscoe Property Management
04.2019 - 05.2020

Event Specialist

NBA, Oklahoma City Thunder
10.2018 - 03.2019

Realtor

Keller Williams Realty Center
06.2016 - 06.2021

Bachelor Of Applied Arts - Communication

University of Maryland Global Campus

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