- Building classic muscle cars
- CrossFit
Darrin Obee
Marysville
Summary
Dynamic QA Supervisor with a proven track record at Randy's Worldwide Auto, excelling in quality assurance and team leadership. Expert in usability testing and documentation, I successfully enhanced product reliability and customer satisfaction. I foster team motivation while implementing effective quality standards and procedures.
Utilizes data-driven decision-making to enhance product quality and streamline operations. Track record of leading cross-functional teams to achieve quality assurance goals and continuous improvement.
Overview
28
28
years of professional experience
Work History
QA Supervisor
Randy's Worldwide Automotive
07.2019 - Current
- Develop, and implement quality standards and procedures to ensure product and service consistency.
- Lead and manage quality control inspectors and duties, including creating inspection requirements for products, inventory control, audits of suppliers, and develop testing protocols.
- Evaluated defective products to determine root causes, providing valuable feedback for manufacturing improvements in suppliers.
- Evaluated third-party repair services for cost-effectiveness and quality, ensuring optimal outcomes for both customers and the company.
- Collaborate with engineering team and other cross-functional teams to identify process and improvement opportunities and implement solutions.
QA Inspector Lead
Randy's Worldwide Automotive
03.2010 - 07.2019
- Conducted inspections to verify product quality and compliance with outlined standards.
- Improved product reliability by identifying and addressing defects during inspections.
- Inspected metallurgy analysis of components for adherence to specifications, enhancing production quality.
- Improved manufacturing processes with precise documentation of inspection results.
- Assigned and scheduled team member tasks
- Collaborated with engineering teams to reduce defects and optimize processes.
- Enhanced customer satisfaction by ensuring only high-quality products reached the market.
Warranty and Return Specialist
Randy's Worldwide Automotive
02.2008 - 03.2010
- Provided exceptional customer service, ensuring timely communication on the status of warranty claims and repairs.
- Maintained detailed records of all completed repairs, aiding in future analysis and identification of potential trends or areas for improvement.
- Evaluated warranty data regularly to identify trends, using this information to inform decision-making processes and drive improvements within the organization.
- Evaluated third-party repair services for cost-effectiveness and quality, ensuring optimal outcomes for both customers and the company.
Warehouse Assistant
Randy's Worldwide Automotive
02.2006 - 02.2008
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
Warranty Technician
Interstate Batteries
04.2002 - 02.2006
- Recharging of blemish and recon batteries to ensure proper function of products.
- Cleaning and relabeling of products
Shipping Warehouse Assistant
Interstate Batteries
02.1997 - 12.2000
- Restocking product shelves and delivery trucks
- Expedited order fulfillment through skillful use of pallet jacks, forklifts, and other material handling equipment.
- Aided in receiving shipments, unloading trucks safely while verifying delivered goods against purchase orders.
Education
Diesel Technician
Lake Washington Tech
Kirkland, WA05-2000
Diesel Mechanic
Sno Isle Skils Center
Everett, WA06-1997
High School Diploma -
Kamiak Highschool
Mukilteo, WA06-1997
Skills
- Expertise with measurement instruments
- Metallurgy testing
- Quality management systems
- Hand and power tool experience
- Light duty fabrication (mig welding)
- Drivetrain repair
- Forklift and pallet jack operation
- Computer skills in Excel, Microsoft Sharepoint
- Team leadership
Interests
Timeline
QA Supervisor
Randy's Worldwide Automotive
07.2019 - Current
QA Inspector Lead
Randy's Worldwide Automotive
03.2010 - 07.2019
Warranty and Return Specialist
Randy's Worldwide Automotive
02.2008 - 03.2010
Warehouse Assistant
Randy's Worldwide Automotive
02.2006 - 02.2008
Warranty Technician
Interstate Batteries
04.2002 - 02.2006
Shipping Warehouse Assistant
Interstate Batteries
02.1997 - 12.2000
Diesel Technician
Lake Washington Tech
Diesel Mechanic
Sno Isle Skils Center
High School Diploma -
Kamiak Highschool
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