Open To Work
Darrin Smith
Yucaipa,CA
Work Preference
Summary
Results-oriented Commercial Insurance Agent specializing in client relationship management and regulatory compliance. Analyzed client needs to deliver tailored insurance solutions while fostering strong relationships through effective communication. Guided clients in selecting appropriate coverage, enhancing satisfaction and retention through personalized service.
Overview
20
20
years of professional experience
Work History
Commercial Insurance Agent
Emory P Stephens Insurance Service, Inc.
Upland, CA
06.2006 - 06.2026
- Analyzed client needs to recommend appropriate coverage options.
- Educated clients on policy features, benefits, and limitations.
- Managed client accounts to ensure compliance with regulatory standards.
- Maintained strong relationships with clients through regular communication and support.
- Assessed customer needs and provided tailored insurance solutions to meet their individual requirements.
- Achieved repeat business and referrals through personalized services.
- Worked with insurance carriers to solve problems with coverage and payments.
- Developed relationships with new clients by providing comprehensive insurance packages.
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZ06-1996
Skills
- Underwriting
- Policy analysis
- Risk assessment
- Policy appraisal
- Policy compliance
- Insurance coverage verification
- Property and casualty insurance
- Auto insurance
- Manage renewals
- Account management
- Client relations
- Relationship management
- Needs analysis
- Needs assessment
- Customer service
- Customer referrals
- Active listening
- Problem-solving
- Professional demeanor
- Reliability
- Licensing requirements
- Underwriter collaboration
- Administrative functions
- Policy changes
- Customer service
Timeline
Commercial Insurance Agent
Emory P Stephens Insurance Service, Inc.
06.2006 - 06.2026
Bachelor of Science - Business Administration
University of Phoenix