Jeffrey Griffith
Southfield,MI
Summary
Dynamic Insurance Sales Agent with deep understanding of various insurance products and market strategies. Demonstrated ability to build lasting client relationships and effectively communicate complex information in understandable terms. Strong negotiation skills, leading to successful closure of deals and consistent growth in client base. Contributed to team efforts by surpassing sales targets and enhancing customer satisfaction through personalized service solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Commercial Insurance Agent
Sutherland Global Hiscox campaign
Southfield, MI
01.2025 - Current
- Quote, negotiate, and sale commercial insurance products to small business owners to cover risk to their equipment, employees and liability risk
- Service existing commercial policies adding and upgrading for the needs of the customer business
- Take payments and banking information
- Advise recommend and educate business owners on coverage they may need to better protect them in the event of law suits
Licensed Insurance Professional
USAA
Phoenix, AZ
02.2022 - 04.2024
- 100 percent remote work answering inbound calls assisting USAA members with insurance needs
- Building relationship with members and actively listening to fulfill their needs with any additional products or services the company may have to meet members needs
- Worked with a team of other insurance professionals with the same mission in mind taking care of members
- Addressed questions and performed administrative duties on members accounts
- Frontline service insurance agent 1 call resolution specialist
- Assisted with taking payments via debit credit or check via phone
- Licensed to service calls in all 51 states including Washington D.C
Insurance Sales Agent
Allstate Insurance
Glendale, AZ
05.2021 - 02.2022
- Make 100 + outbound calls a day hunting for new business
- Leave voicemail with accurate information
- Set appointments to close potential business
- Correspond with potential customers through email phone and text
Licensed Insurance Agent/Customer Service
AAA
Dearborn, MI
02.2020 - 05.2021
- Customer sales and service rep helped customers with insurance policies
- Assisted with inbound calls going over all coverages on the policy
- Assisted with rewriting Insurance policies
- Assisted customers with home and auto policies provided quotes when needed
- Worked remotely with low supervision
- Worked independently while achieving team goals
Education
Associate of Applied Science -
Oakland community college
Farmington Hills, MI12-2027
High school diploma - Business Developement
Southfield Lathrup High School
Southfield, MI06-2012
Skills
- Insurance Sales
- Call Center
- Internet proficient
- Client Service
- Closing Deals
- Microsoft Word
- Type 50 WPM
- Cold Calling
- Relationship building
- Excellent Communication Skills
- Upselling cross sales/bundling
- Underwriting
- Conflict resolution
- Policy changes
- Risk assessment
- Premium calculations
- Customer retention
- Contract negotiation
- Attention to detail
- Microsoft
- Customer Service
- Outbound Sales
- Retention
- Multi-line Phone Systems
Certification
- Property & Casualty License 49 states
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Commercial Insurance Agent
Sutherland Global Hiscox campaign
01.2025 - Current
Licensed Insurance Professional
USAA
02.2022 - 04.2024
Insurance Sales Agent
Allstate Insurance
05.2021 - 02.2022
Licensed Insurance Agent/Customer Service
AAA
02.2020 - 05.2021
Associate of Applied Science -
Oakland community college
High school diploma - Business Developement
Southfield Lathrup High School