Trista Fergon
Two Harbors,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Commercial Insurance Agent
Dwight Swanstrom Company
Duluth, MN
05.2023 - Current
- Quote, Service commercial accounts, Claims, Bonds
- Reviewed, shopped and processed renewals.
- Analyzed risk factors to recommend appropriate coverage levels.
- Met with customers to provide information about available products and policies.
- Negotiated contracts and terms of sale with potential customers.
- Offered detailed information about products and binding coverage.
Insurance Coordinator Team Lead
Lake Superior Dental
Duluth, MN
08.2016 - 04.2023
- Coordinated, liaised and networked between insurance companies, Managed filing and tracking insurance claims and informed patients of their claim status, Processed insurance, accidental, and medical claims in a timely manner, Handled patients queries regarding unpaid balances, Process and analyze new/billable provider's credentials in multiple locations to be enrolled with various insurance payers, Collected and maintained files in relation to credentialing of network providers, including application, current physicians license, DEA licenses, malpractice insurance, board certifications and other pertinent forms, Maintained credentialing database to ensure data was kept current and accurate
CNA - Certified Nursing Assistant
Ecumen
Two Harbors, MN
10.2013 - 12.2015
- Certified Registered Nursing Assistant (NAR), Trained Medication Administrator (TMA), Assisted residents with activities of daily living including helping with meals, transferring using additive devices, bathing, dressing and grooming, Displayed strong clinical skills in assessing vital signs, glucose checks, Complied with HIPAA standards in all patient documentation and interactions
CNA - Certified Nursing Assistant
Cook County Health & Hospitals System
Grand Marais, MN
03.2007 - 09.2013
- Certified Registered Nursing Assistant (NAR), Trained Medication Administrator (TMA), Home Health & Rehab Aide, Reliable service focused nursing professional with excellent patient care
Waitress
Bluefin Bay Family of Resorts
Tofte, MN
06.2004 - 09.2013
- Provide excellent wait service to ensure satisfaction, Taking customer orders and delivering food and beverages, Making menu recommendations, answering questions
Education
Two Year Diploma in Licensed Practical Nursing - Nursing
Itasca Community College
Grand Rapids, MN05.2013
Skills
- Medical Billing
- Schedule management
- Dental office experience
- Medical Coding
- Appeals
- Multi-line phone systems
- Customer Engagement
- Insurance Coverage Verification
- Customer follow-up
- Team Collaboration
- Time management abilities
- Self Motivation
- Problem-Solving
- HIPAA Compliance
- Leads Prospecting
- Client Retention
- Quotes and sales
- Commercial lines
- Appointment management
- Claims Management
- Policy analysis
- Portfolio Management
- Insurance sales
Certification
CNA
CISR
Life & Health Insurance License
Property & Casualty Insurance License
Timeline
Commercial Insurance Agent
Dwight Swanstrom Company
05.2023 - Current
Insurance Coordinator Team Lead
Lake Superior Dental
08.2016 - 04.2023
CNA - Certified Nursing Assistant
Ecumen
10.2013 - 12.2015
CNA - Certified Nursing Assistant
Cook County Health & Hospitals System
03.2007 - 09.2013
Waitress
Bluefin Bay Family of Resorts
06.2004 - 09.2013
Two Year Diploma in Licensed Practical Nursing - Nursing
Itasca Community College