Darrin Westbrook
Havertys Furniture
Memphis,TN
1
Certification
11
years of professional experience
Dynamic Shipping Supervisor with proven expertise at Havertys Furniture, excelling in operations management and team leadership. Enhanced order accuracy and streamlined logistics processes, achieving significant improvements in delivery efficiency. Skilled in conflict resolution and inventory control, fostering a motivated team dedicated to exceptional customer service and operational excellence.
Work History
Shipping Supervisor
2 Years 8 Months- Supervised shipping team to coordinate daily outbound furniture orders and delivery schedules.
- Verified order accuracy, product condition, and paperwork before releasing shipments to carriers.
- Directed loading operations to maximize trailer space and protect upholstered and casegoods inventory.
- Monitored warehouse safety practices and reinforced compliance with lifting and equipment procedures.
Shipping Lead
4 Years 7 Months- Oversaw daily shipping workflow, coordinating order prioritization and outbound package accuracy.
- Verified pick, pack, and labeling processes to prevent shipment errors and delays.
- Coordinated freight carrier pickups, tracking, and documentation for timely deliveries.
- Trained team members on shipping procedures, equipment use, and safety standards.
Warehouse Associate
3 Years 2 Months- Picked merchandise using RF scanners and warehouse systems for accurate order fulfillment.
- Packed shipments following Nike quality standards and outbound shipping requirements.
- Sorted inbound and outbound products to support efficient inventory flow.
- Replenished pick locations with stock to maintain continuous order processing.
Education
- Business Foundations
Certified in Operations Management
Certified in Supply Chain Logistics
Skills
Problem-solving
Team leadership
Operations management
Customer service
Operations monitoring
Operational efficiency
Decision-making
Employee relations and conflict resolution
Planning and implementation
Staff training
Staff management
Inventory management
Management
Project management
Operations oversight
Policies and procedures implementation
Performance monitoring
Employee motivation
Staff development
Customer relationship management
MS office
Maintaining compliance
Goal setting
Strategic planning
Workflow optimization
Inventory control
Interpersonal communication
Project management abilities
Project leadership
Process improvement
Schedule management
Performance management
Health and safety compliance
Regulatory compliance
Workforce management
Continuous improvements
Process improvements
Organizational management
Superb time management skills
Quality assurance controls
Customer relationship management (CRM)
Onboarding and orientation
Logistics management
Project planning and development
Delegation
KPI tracking
Conflict mediation
Customer retention
Assignment delegation
Work flow planning
Cost reduction
Logistics oversight
Product management
Cross-functional collaboration
Risk management
Performance reporting
Warehouse operations
Shipping and receiving
Inventory and stocking
Hiring and training
Loading and unloading
Order picking and processing
Employee safety
Safety monitoring
Staff supervision
Mentoring and training
Order fulfillment
Warehouse layout optimization
Workflow coordination
Safety oversight
Safety standards
Team building and leadership
Warehouse logistics
Heavy lifting
Unpacking merchandise
Quality assurance
Logistics
Operations planning
Conflict resolution
Production planning
Equipment maintenance
Team coaching
Proficient in software
Coaching and motivation
Supplies inventory
Continuous improvement
Lean principles
Performance evaluations
Skilled in software
Quality management
Certification
Operations Management
Supply Chain Logistics
Timeline
Shipping Supervisor
Havertys Furniture
02.2024 - CurrentRead More
Shipping Lead
Chaparral Motorsports
06.2019 - 01.2024Read More
Warehouse Associate
Nike
03.2016 - 05.2019Read More
University of Phoenix
from Business Foundations
Read More