Darrius Jones

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues. Results-driven Customer Service Manager adept at maintaining high productivity and efficiency in task completion. Specialize in conflict resolution, team leadership, and customer satisfaction strategies. Excel in communication, problem-solving, and adaptability to meet and exceed customer service goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

• I was a people to people student ambassador in high school. Students from all over Connecticut, New York and New Jersey come together, travel to several other countries, explore the culture while doing community service.
• I am an avid gym goer. Fitness as well as being healthy is very important to me and I take it seriously.
• In college I was apart of 2 organizations (M.A.LE.S) Men Achieving Leadership Excellency and Success and (NAACP) National association for the advancement of colored people. In M.A.L.E.S we would get together weekly, do community service, team building activities and more. As a NAACP member we would not only discuss local but global news that's going on, attend conferences and more.
• I have a walking disability and I use a walker but I do not let that stop me or define me.
• Not only am I a first generation graduate student but I graduated with honors for most of my time in grad school