Detail-oriented professional with strong customer service and administrative support skills. Manages multiple tasks efficiently, enhancing team communication and customer satisfaction through organized event planning and precise data management.
Overview
32
32
years of professional experience
Work History
Customer Service Representative
Fidelity/Sparklight
Lawton
04.2008 - 04.2026
Provided customer service by addressing inquiries and fulfilling needs to enhance customer satisfaction.
Collected past due payments and equipment, filed legal documents, represented company in small claims court, and attended all hearings.
Organizing spreadsheets
Part time relief cashier then head cashier
Sold internet, cable, and phone services, assisting customers in selecting appropriate packages.
Organized company functions
Secretary of workplace safety committee and attended all meetings and helped with Safety Month
Executive Assistant to the Chairman
Citizens Bank/IBC Bank
Lawton
04.1994 - 04.2008
I had various responsibilities to include answering phones, making deposits and balancing multiple checkbooks.
Planned and coordinated company events to enhance employee engagement and morale.
Managed rental properties to include billboards, collecting rent/managing rental properties.
Accounts payable and receivable
Payroll for the storage company
Education
Bachelor of Science - BUSINESS MANAGEMENT/FINANCE
Cameron University
Lawton, OK, US
05-1988
Skills
Customer service
Active listening
Time management
Data entry
Problem-solving
Critical thinking
Diligent
Organized
Detail Oriented
Knowledgeable of office procedures
Fast learner
Excels at multi-tasking in fast paced environments