
Compassionate professional with expertise in funeral planning and cultural sensitivity. Skilled in providing personalized services that meet clients' needs and affordability, ensuring comfort for bereaved families.
My duties included consulting with the next of kin of a decedent regarding final arrangements, offered counseling and comfort to the bereaved, scheduled funeral services, coordinated burials, arranged cremations and processed a variety of payment options including claims and insurance assignments.
As Funeral Service Manager I scheduled services and the attendants for the service, in charge of hiring and training attendants to work appropriate and respectful services.
As the Celebrant for La Paloma, I would put together a personalized service for a decedent and perform the service as a non-denominational celebration of life.
My duties included consulting with the next of kin of a decedent regarding final arrangements, offered counseling and comfort to the bereaved, scheduled funeral services, coordinated burials, arranged cremations and processed a variety of payment options including claims and insurance assignments.
Duties included setting up viewings, memorial services and celebrations of life appropriately and respectfully.
Working the service to accommodate family and friends in any way possible to ensure a meaningful service.
Analyzed customer needs and provided best options.
Generated new leads and identified potential clients by using successful direct marketing strategies and provided insurance coverage advice to new and existing customers.
Reviewed coverage plans and strategic initiatives, determing how best to align new offerings with business goals.
Conducted pre-need consultations to educate clients on available funeral plans and burials at the cemetery.
At need consultations for cemetery burials.
Consulted clients on financial matters and provided recommendations on investment opportunities, products, insurance and service based on clients needs.
Revamped service set ups and enhanced the funeral service experience at La Paloma.
Employee of the Year 2021
Excellence in Service Award 2024
Funeral Arrangers license - FA133 (Nevada)