Beatriz Gomez
Weaver Mortuary
Colton,CA
1
Language
1
Certification
9
years of professional experience
Dependable professional with experience in funeral services, medical reception, and caregiving. Strong in customer service, emotional support, and clear communication. Focused on creating smooth, respectful experiences for families and clients.
Work History
Funeral Arranger
2 Years 7 Months- Consulted with families to arrange funeral services aligned with personal, cultural, and religious wishes.
- Scheduled services with clergy, cemeteries, crematories, and vendors to maintain smooth visitations and ceremonies.
- Coordinated burial and cremation paperwork, ensuring accurate completion of required authorizations and permits.
- Prepared case files, death certificates, and service records with careful attention to detail and compliance.
- Adhered to strict confidentiality guidelines to maintain privacy for families during their difficult time of loss.
- Conducted follow-up communication with families to express condolences and offer additional assistance post-funeral, fostering lasting relationships built on trust and understanding.
Funeral Attendant
1 Year 7 Months- Directed funeral processions and guided families, clergy, and guests with respectful service.
- Assisted with casket handling, burial equipment, and ceremonial setup following safety procedures.
- Prepared chapels, graveside sites, and visitation rooms with seating, flowers, and supplies.
- Maintained cleanliness and order across service areas, restrooms, and public spaces.
- Trained new attendants on etiquette, equipment use, and service preparation standards.
- Drove company vehicles to transport remains or families to services.
- Managed inventory of supplies needed for funerals, from caskets to floral arrangements, ensuring proper stock levels were maintained at all times.
Medical Receptionist
1 Year 2 Months- Managed patient check-in, appointment scheduling, and front-desk workflow with accuracy and professionalism.
- Verified insurance details, collected copayments, and maintained compliant patient intake records.
- Answered calls, routed messages, and resolved scheduling questions promptly.
- Coordinated patient charts, referral paperwork, and medical documentation for timely provider access.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Caregiver, Special Needs
3 Years 11 Months- Assisted clients with activities of daily living, including bathing, dressing, grooming, and toileting support.
- Monitored client safety, preventing falls and responding promptly to mobility and transfer needs.
- Prepared meals and maintained clean, organized living spaces to support daily health and comfort.
- Administered medication reminders and tracked routine care tasks for consistent client support.
- Adapted daily care routines to meet changing physical, cognitive, and emotional needs.
- Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
Education
High School Diploma
Phlebotomy
Skills
Funeral planning
Medical terminology
Insurance claims
Electronic medical records
Appointment management
Patient care
Compassionate communication
Excellent communication
Emotional support
Relationship building
Creativity and innovation
Multitasking and organization
Decision-making
Customer service
Certification
Phlebotomy
Languages
Spanish
Full Professional
Timeline
Funeral Arranger
Weaver Mortuary
04.2024 - CurrentRead More
Funeral Attendant
Green Acres Memorial Park
08.2022 - 03.2024Read More
Medical Receptionist
Roger Y Tsutsumi Podiatrist Office
06.2021 - 08.2022Read More
Caregiver, Special Needs
IHSS Adult Services Program
04.2018 - 03.2022Read More
Rialto High School
High School Diploma
Read More
Phlebotomy Specialist
Phlebotomy
Read More