Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carey Reyes-Padilla

San Bernardino,CA

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

18
18
years of professional experience

Work History

Funeral Arranger

Weaver Mortuary
Beaumont, CA
03.2019 - 06.2024
  • Collaborated with colleagues on various tasks related to funeral arrangements or memorial services.
  • Scheduled funeral services, coordinated burials and arranged cremations.
  • Facilitated communication between staff members involved in planning a funeral or memorial service.
  • Performed administrative duties such as filing paperwork, answering phones, scheduling appointments and responding to emails from customers.
  • Handled financial transactions including collecting payments for services rendered.
  • Prepared detailed contracts outlining costs associated with funerals and other related services.

Pre-Planning Advisor

Service Corporation International
05.2018 - 02.2019
  • Conducted pre-need consultations to educate clients on available funeral plans.
  • Led and directed funeral and graveside services.
  • Assisted families in completing applications for government benefits related to burial expenses.

Customer Service Manager

Bed Bath & Beyond
Redlands, CA
02.2006 - 08.2018
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Created and managed budgets for travel, training, and team-building activities.
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
  • Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.

Education

Bachelor of Science - Accounting

California State University, San Bernardino
San Bernardino, CA
06-2001

Skills

  • Goal-oriented mindset
  • Financial planning
  • Funeral planning
  • Sales and marketing
  • Staff scheduling
  • Customer response

Timeline

Funeral Arranger

Weaver Mortuary
03.2019 - 06.2024

Pre-Planning Advisor

Service Corporation International
05.2018 - 02.2019

Customer Service Manager

Bed Bath & Beyond
02.2006 - 08.2018

Bachelor of Science - Accounting

California State University, San Bernardino
Carey Reyes-Padilla