Darron Jackson
Country Club Hills,IL
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
7
7
years of professional experience
Work History
Commissary Worker
IDOC Store
Menard, IL
12.2022 - 02.2023
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Mentored new employees on procedures and policies to maximize team performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
Food Waiter
IDOC -Kitchen
Menard, IL
03.2017 - 10.2020
- Assisted other staff members when needed such as bussing tables or running food orders to kitchen staff.
- Set up tables in between patrons to reduce wait times.
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders accurately, efficiently and courteously from customers in a timely manner.
- Followed health codes guidelines for safe food handling practices at all times including proper storage techniques for perishable items.
- Filled condiments and napkin containers during slack periods.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented food and beverages to guests at tables.
- Responded promptly and professionally to customer feedback or complaints regarding service or food quality.
- Stocked service areas with supplies during slow periods.
- Delivered food orders to tables promptly while ensuring accuracy of order.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Explained menu items, describing ingredients and cooking methods upon request.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Served food and beverages to patrons and confirmed complete orders.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
- Communicated effectively with kitchen staff concerning order status updates or special requests from customers.
Assembly Line Worker
IDOC Knit Shop
Menard, IL
08.2016 - 03.2017
- Recognized defective material and reported issues to management.
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
- Worked through each required task and step in production processes.
- Maintained accurate records of product counts and materials used during assemblies.
- Loaded raw materials into machines for processing according to instructions provided by supervisors.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
- Ensured work areas were kept clean and organized at all times.
- Inspected and tested final products to verify conformance to established tolerances.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Completed component assembly with minimal supervision to meet deadlines.
- Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Collaborated with team members to complete demanding projects under tight deadlines.
- Followed standard operating procedures while performing tasks on the assembly line.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Adjusted machine settings according to job requirements, ensuring optimal performance.
- Removed physical refuse and debris and organized tools to maintain safe work environment.
- Maintained assembly and production equipment to meet operational goals.
- Understood and followed oral and written directions.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08-2011
Skills
- Sanitation Procedures
- Inventory Management
- Reliable and Responsible
- Goal-Driven
- Security Practices
- Ability to Lift 40 Pounds
- Decision-Making
- Creative Thinking
- Honest and Dependable
- Attention to Detail
- Team Leadership
- Inventory and Stocking
- Safety and Cleanliness Standards
- Team Cooperation
Affiliations
- Volunteer at the Keystone Food Pantry: Logistics worker, unload the food truck in a timely manner. Clean and organize the shelves in preparation of the food distribution.
Timeline
Commissary Worker
IDOC Store
12.2022 - 02.2023
Food Waiter
IDOC -Kitchen
03.2017 - 10.2020
Assembly Line Worker
IDOC Knit Shop
08.2016 - 03.2017
High School Diploma -
Penn Foster Career School