Adept Maintenance Technician with a proven track record at BG Staffing - BG Multifamily, enhancing property functionality and tenant satisfaction. Excelled in mechanical troubleshooting and fostering positive relationships, significantly contributing to increased resident retention rates. Holds expertise in preventive maintenance and customer service, ensuring operational excellence and safety across tasks.
Skilled Maintenance Technician adept at interpreting blueprints, developing schedules, and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 7 years of repair and maintenance expertise with proven history or hard work and dependability.
Overview
9
9
years of professional experience
Work History
Maintenance Technician
BG Staffing - BG Multifamily
07.2019 - 11.2024
HIGHMARK RESIDENTIAL(04/2023-10/2024)
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
RE CARROLL (02/2021-03/2023)
Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
Contributed to increased resident retention rates by consistently providing high-quality maintenance services that exceed expectations.
Maintained a clean and organized workspace to promote safety and efficiency while completing maintenance tasks.
Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
Participated in emergency response efforts during inclement weather events or other unforeseen circumstances, providing rapid assistance in addressing damage or safety concerns throughout the property.
Laser Operator
Kloeckner Metals
01.2020 - 02.2022
Optimized workflow by effectively organizing raw materials, finished products, and workspaces.
Uploaded proper program from machine control and established optimal laser cutting conditions.
Maintained an organized inventory of consumables needed for laser operations, reducing order lead times.
Reduced material waste through accurate programming of laser cutting parameters for each job order.
Increased overall product quality by conducting regular machine maintenance and calibration checks.
Moved steel plates, laser cut items and scrap metal using safe lifting practices.
Loaded, installed and set up tools required for laser operation.
Lead Warehouse Associate
Elite Flooring
05.2016 - 01.2018
Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.
Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
Maintained a clean and organized work environment, adhering to 5S principles for optimal workplace conditions.
Established effective relationships with internal stakeholders, such as sales and customer service teams, to better understand their needs and align warehouse activities accordingly.
Education
No Degree - Exercise Science
WSSU
Winston-Salem, NC
05-2010
College PREP
Hopewell High School
Huntersville, NC
06-2007
Skills
Preventive Maintenance
Building maintenance
Mechanical troubleshooting
Troubleshooting skills
Hand and power tools
Parts replacement
Electrical troubleshooting
Lockout and tagout procedures
Groundskeeping
Painting
Order picking
Shipping and receiving
Loading and unloading
Customer service
Equipment operation
Forklift operator certification
Material handling
Punctual and reliable
Inventory staging
Inventory control
Timeline
Laser Operator
Kloeckner Metals
01.2020 - 02.2022
Maintenance Technician
BG Staffing - BG Multifamily
07.2019 - 11.2024
Lead Warehouse Associate
Elite Flooring
05.2016 - 01.2018
No Degree - Exercise Science
WSSU
College PREP
Hopewell High School
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