Darryl Hall
Elkridge,MD
Summary
Hard working business and marketing student with strong communication skills and many years of experience in employee training. Collaborates well alongside a team and encourage others around myself to be the best versions of themselves while at work. Has have multiple years of experience with customer service and working with people. Very capable to locate gaps in the business quickly and address the issue presented.
Overview
4
4
years of professional experience
Work History
Chick-fil-A FTS
Chick-fil-A
Ocean City, Maryland
07.2026 - Current
- Collaborated with 6 restaurant leaders to identify training needs and skill gaps.
- Evaluated trainee performance of 8+ employees through assessments and feedback sessions.
- Assisted in onboarding processes, ensuring a smooth transition for new hires.
- Developed training materials to enhance learning and engagement among participants.
Chick-fil-A Team Member
Chick-fil-A
Hanover , MD
06.2022 - Current
- Provided exceptional customer service in a fast-paced restaurant environment.
- Interacted with over 1000 customers to create positive dining experiences and foster customer loyalty.
- Coordinated with team members to optimize service delivery and improve customer satisfaction.
- Trained 10+ new team members across various restaurant areas to ensure consistent service standards.
- Maintained safe food handling practices to prevent germ spread and cross contamination.
- Explained proper food preparation methods and ingredients to enable guests with food allergies to make educated decisions.
- Welcomed and thanked guests to demonstrate appreciation for stopping by.
Education
Bachelor of Arts - Marketing
University of The Cumberlands
Williamsburg, KY12-2028
Associate of Arts - Business
Howard Community College
Columbia, MD05-2026
Skills
- Customer service
- Employee training and development
- Attention to detail
- Team Leadership
- Decision-making
- Food safety practices
- Time management
- Operational Improvement
- Communication
- Problem Solving
Timeline
Chick-fil-A FTS
Chick-fil-A
07.2026 - Current
Chick-fil-A Team Member
Chick-fil-A
06.2022 - Current
Bachelor of Arts - Marketing
University of The Cumberlands
Associate of Arts - Business
Howard Community College