Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darryl Hamilton

Orlando,FL

Summary

Possess 25-year background in sales process and customer experience for various sectors of business including retail, finance, banking, real-estate. Demonstrated strengths in customer communication including active listening and needs identification, people management, sales promotion. Proficient in Microsoft Office and various sales and customer management software. Adept at cultivating and maintaining relationships with potential and existing customers as well as peers and management. A self-starter with considerable knowledge in sales process and strategy to meet and achieve sales goals.

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

26
26
years of professional experience

Work History

Life & Health Insurance Agent

Independent Agent
01.2023 - Current

Life and Health insurance sales

National Sales Representative, Store Manager, Sales Representative, Business Analyst

Mattress Firm
03.2015 - 10.2022
  • Generated approximately $500,000 in annual sales
  • Weekly inventory
  • Prepared items for inter-store transfers and deliveries
  • Managed store appearance and promotions

BS Business Administration Student

University of Central Florida
01.2010 - 01.2015

Full time student

Sales Representative

Wyndham and Westgate Resorts
01.2007 - 01.2010
  • Built rapport with guests and completed resort tours
  • Discovered vacation habits, needs and desires of families
  • Illustrated how vacation ownership
  • Gained vacation commitment

Assistant Customer Service/Collections Manager

Car Financial Services (a division of Wells Fargo)
01.1999 - 01.2007
  • Handled escalated calls
  • Built team schedules
  • Workforce management
  • Performance appraisals
  • Collected on P30, 30-, 60- and 90-day delinquent accounts

Education

Bachelor of Science - Business Administration/Finance

University of Central Florida
Orlando, FL

Florida 215 Licensed Agent - Health & Life (Including Annuities & Variable Contracts)

Skills

  • Policy analysis
  • Health insurance
  • Negotiation
  • Financial acumen
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management

Timeline

Life & Health Insurance Agent

Independent Agent
01.2023 - Current

National Sales Representative, Store Manager, Sales Representative, Business Analyst

Mattress Firm
03.2015 - 10.2022

BS Business Administration Student

University of Central Florida
01.2010 - 01.2015

Sales Representative

Wyndham and Westgate Resorts
01.2007 - 01.2010

Assistant Customer Service/Collections Manager

Car Financial Services (a division of Wells Fargo)
01.1999 - 01.2007

Bachelor of Science - Business Administration/Finance

University of Central Florida

Florida 215 Licensed Agent - Health & Life (Including Annuities & Variable Contracts)