Darryl Mitchell
Hillside,NJ
Summary
Motivated and hardworking individual with a strong work ethic and attention to detail, seeking a Janitor Supervisor position. Eager to bring leadership, time management, and a commitment to cleanliness and safety to a growing team.
Overview
15
15
years of professional experience
Work History
Service Delivery Manager
Djm logistics llc
Newark, NJ
09.2015 - Current
- Managed communications between internal teams and external customers regarding product updates or changes in services offered.
- Organized workshops or seminars about new products and services or industry trends for internal staff members.
- Ensured SLA compliance and maintained service delivery quality standards.
- Resolved escalated customer issues in a timely manner according to established procedures.
- Maintained records of customer interactions and complaints for future reference.
- Managed service delivery expectations.
Maintenance Supervisor
USPS
Newark, New Jersey
02.2010 - 06.2015
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Developed and implemented a comprehensive preventive maintenance program for all production machinery.
- Maintained records of repairs and parts inventory usage to optimize future planning efforts.
- Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
Education
GED -
Irvington High School
Irvington, NJ01-2005
Skills
- Team leadership and supervision
- Strong Time Management and Organizational skills
- Basic Maintenance and Equipment Handling
- Attention to Detail and Quality Control
Timeline
Service Delivery Manager
Djm logistics llc
09.2015 - Current
Maintenance Supervisor
USPS
02.2010 - 06.2015
GED -
Irvington High School