Darryl MItchell
Portsmouth,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FC Associate
Amazon
Chesapeake, Virginia
06.2025 - Current
- Operated material handling equipment to move products within the fulfillment center.
- Sorted and organized incoming packages for efficient processing and dispatch.
- Collaborated with team members to ensure timely order fulfillment.
- Assisted in inventory management by scanning items and updating records.
- Engaged in regular training sessions on safety protocols and equipment use.
- Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
- Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
Bus Attendant
Hampton City Public Schools
Hampton , VA
11.2023 - 05.2024
- Assisted students in boarding and exiting school buses safely.
- Monitored student behavior during transit to ensure a safe environment.
- Maintained cleanliness and organization of the bus interior daily.
- Collaborated with school staff to coordinate transportation schedules and routes.
- Communicated effectively with drivers regarding student needs and concerns.
- Provided first aid assistance when necessary during transportation incidents.
- Reported any maintenance issues to supervisor promptly.
- Reported maintenance issues and safety concerns to appropriate personnel promptly.
- Educated students on bus safety rules and procedures regularly.
Before School Daycare Coordinator
crisscross academy
Portsmouth, Virginia
03.2023 - 12.2023
- Coordinated daily activities for students in before school programs.
- Developed engaging lesson plans to promote student participation.
- Supervised children to ensure a safe and supportive environment.
Auto Sales Consultant
Ride Now Powersports
McDonough, Georgia
11.2022 - 02.2023
- Assisted customers in selecting vehicles based on preferences and needs.
- Demonstrated vehicle features and specifications during customer test drives.
- Managed inventory by tracking vehicle availability and ordering new stock as needed.
- Collaborated with the finance team to prepare loan applications for customers.
- Maintained a clean and organized showroom to enhance customer experience.
- Responded to customer inquiries promptly via phone, email, and in-person interactions.
- Explained options and add-ons to increase customer knowledge and enhance profits per sale.
- Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
Forklift Operator
wels company
McDonough, Georgia
01.2022 - 12.2022
- Operated forklifts to transport materials within the warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Conducted routine safety checks on forklifts and equipment.
- Organized storage areas to maximize space and improve accessibility.
Unarmed Security Officer
GardaWorld Security
Virginia Beach, Virginia
10.2020 - 11.2021
- Monitored premises to ensure safety and security protocols were followed.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to incidents and emergencies, following established procedures.
- Identified security issues, drafted incident reports and contacted law enforcement when needed.
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
Customer Advocate
Fanueil
Hampton, Virginia
12.2018 - 12.2020
- Assisted customers with inquiries and concerns through various communication channels.
- Facilitated problem resolution by coordinating with internal teams and departments.
- Analyzed customer feedback to identify trends and enhance service processes.
- Documented customer interactions accurately in the company's CRM system.
- Escalated complex customer cases as necessary to appropriate teams and departments.
Mental Health Technician
Harbor Point Behavioral Health Center
Portsmouth, Virginia
09.2019 - 08.2020
- Monitored patient behavior and mental status consistently throughout shifts.
- Assisted in developing and implementing individualized care plans for patients.
- Provided emotional support to patients during therapy sessions and activities.
- Collaborated with healthcare team to coordinate patient care strategies effectively.
- Documented patient progress and changes in condition accurately in records.
- Educated patients on coping strategies and resources for mental wellness effectively.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Ensured a safe environment by adhering to health and safety protocols diligently.
- Tracked client movement on and off unit by documenting times and destinations.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Key Holder
Dollar General
Portsmouth, Virginia
04.2017 - 11.2018
- Opened and closed the store according to established procedures.
- Assisted customers with product inquiries and transactions.
- Managed cash register operations and balanced drawers.
- Trained new employees on store policies and procedures.
- Stocked shelves and organized merchandise displays for visibility.
- Ensured compliance with safety and sanitation standards in the store.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Conducted inventory counts and reported discrepancies to management.
Education
High School Diploma -
I.C Norcom High School
Portsmouth, VA06-2011
Some College (No Degree) - Social Sciences
Tidewater Community College
PortsmouthSome College (No Degree) - Chemistry
Norfolk State University
Norfolk, VASome College (No Degree) - EKG Techician
Virginia Peninsula Community College
Hampton, VACertificate - phlebotomy
Virginia Peninsula Community College
Hampton, VA12-2025
Skills
- Material handling and inventory management
- Radio-frequency and barcode scanning
- Order fulfillment and verification
- Equipment operation and safety compliance
- Emergency response and troubleshooting
- Customer service and problem resolution
- Team collaboration and stock replenishment
- Loading and unloading operations
- Detail orientation
- Effective communication
- Time management
- Record keeping
- Healthcare compliance
- Laboratory safety
- Blood collection
- Infection control
- Medical terminology
- Patient interaction
Certification
- EKG Certified
- CPR Certified
- Forklift Certified
- Job Readiness Skill Training
Timeline
FC Associate
Amazon
06.2025 - Current
Bus Attendant
Hampton City Public Schools
11.2023 - 05.2024
Before School Daycare Coordinator
crisscross academy
03.2023 - 12.2023
Auto Sales Consultant
Ride Now Powersports
11.2022 - 02.2023
Forklift Operator
wels company
01.2022 - 12.2022
Unarmed Security Officer
GardaWorld Security
10.2020 - 11.2021
Mental Health Technician
Harbor Point Behavioral Health Center
09.2019 - 08.2020
Customer Advocate
Fanueil
12.2018 - 12.2020
Key Holder
Dollar General
04.2017 - 11.2018
High School Diploma -
I.C Norcom High School
Some College (No Degree) - Social Sciences
Tidewater Community College
Some College (No Degree) - Chemistry
Norfolk State University
Some College (No Degree) - EKG Techician
Virginia Peninsula Community College
Certificate - phlebotomy
Virginia Peninsula Community College