Dedicated professional with 15+ years of experience in leadership, project and operations management and customer service. Recognized for building strong teams, optimizing operations, and consistently delivering measurable results. Recent graduate of the Windy City Harvest Sustainable Horticulture and Agriculture Certificate Program. Seeking a career and Urban Agriculture and Horticulture.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Home Run Inn
Chicago, IL
08.2017 - Current
Provide strategic leadership, overseeing all aspects of restaurant operations with a focus on service excellence and efficiency.
Manage and develop staff through hiring, training, mentoring, and performance evaluations.
Implement and enforce standard operating procedures for food preparation, safety, and cleanliness.
Drive revenue growth through marketing strategies, customer engagement, and upselling techniques.
Partner with suppliers to manage inventory, control costs, and ensure high-quality products.
Cultivate a positive, team-oriented workplace that promotes employee development and retention.
Maintain high standards of customer satisfaction by addressing feedback and resolving concerns promptly.
Food Preparation Worker
Home Run Inn
Chicago, IL
01.2013 - 08.2017
Mentored staff to meet kitchen goals and complete daily tasks efficiently.
Ensured consistency and quality by preparing dishes with precision and attention to detail.
Trained new employees in food preparation, storage, equipment uses, and sanitation practices.
Prepared workstations and supplies to maximize kitchen productivity during opening and closing.
Education
High School Diploma -
Lincoln’s Challenge Academy
Roots of Success Environmental Literate Certificate, Advanced Certificate of Sustainable Urban Horticulture, Certificate of Sustainable Urban Agriculture, Produce Safety Alliance Grower Training Certificate -
City Colleges of Chicago (Windy City Harvest)
Skills
Managing
Leadership
Team Development and Team Building
Scheduling
Food and Sanitation Certified
Microsoft Office Suite
Budgeting and Inventory Control
Recruitment
Crop Planning
Seeding
Weeding
Pest Management
Harvesting
Packing Harvest
Harvest Logs
Planting Logs
Water Management
Restaurant operations
Service quality
Staff management
Food safety
Cost control
Customer engagement
Revenue enhancement
Inventory management
Performance evaluation
Conflict resolution
Market analysis
Employee development
Labor and food cost control
Inventory control and record keeping
Organization and prioritization
Full service restaurant background
Kitchen oversight
Supply chain management
Analytical thinking
Timeline
Restaurant Manager
Home Run Inn
08.2017 - Current
Food Preparation Worker
Home Run Inn
01.2013 - 08.2017
High School Diploma -
Lincoln’s Challenge Academy
Roots of Success Environmental Literate Certificate, Advanced Certificate of Sustainable Urban Horticulture, Certificate of Sustainable Urban Agriculture, Produce Safety Alliance Grower Training Certificate -
Food Service Supervisor/Fast Food Restaurant Shift Manager at Wildsider North Coast Investments Inc. DBA Prince Rupert McDonald’sFood Service Supervisor/Fast Food Restaurant Shift Manager at Wildsider North Coast Investments Inc. DBA Prince Rupert McDonald’s