Darryl Murdock
Arlington
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Advanced in networking and creating new relationships.
Overview
5
5
years of professional experience
Work History
Program Specialist
CAN Community Health
Arlington
09.2023 - Current
- Monitored patient experience to identify areas for improvement in care delivery
- Extensive knowledge of HIV, Sexually Transmitted Infections, PrEP and nPEP
- Educating clients on HIV, Sexually Transmitted Infections, PrEP, and nPEO
- Administered Healthcare Tests for infectious diseases
- Acquired knowledge on Data entry and cleaning
- Use Data in education and partnership meetings
- Coordinated outreach event to enhance community awareness and education on health services
- Provided extensive education to patients, clients, and partners
- Built patient rapport
- Engaged in networking activities to establish and strengthen professional relationships with community partners
- Received Motivational Interviewing certifications
- Interpret Grant writing
- Part of being recognized and the number 1 nonprofit health clinic for 2 years in a row.
- Worked at testing center to support patient testing processes
Assistant Manager
G by GUESS
Arlington
09.2021 - 09.2023
- Collaborated with store manager to create strategies that enhanced sales and profitability.
- Recruited and trained new employees to meet job requirements.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Resolved customer inquiries and complaints, improving overall satisfaction and reducing escalations.
- Applied problem-solving skills to overcome obstacles, ensuring smooth operations.
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX01-2022
Associate of Science - Psychology
Tarrant County College
Arlington, TX01-2021
Skills
- Program Development
- Knowledge of Sexual Health in diseases and treatments
- Patient Testing
- Phlebotomy
- Data Understanding
- Data Cleaning
- Program Understanding
- Networking/ Building Partnerships
- Training and Development
- Cross-departmental communication
- Business Strategies
- Strategic planning
- Public speaking and presentation
- Conflict resolution
- Communication skills
- Event Organizing
- Client/Patient Rapport
Timeline
Program Specialist
CAN Community Health
09.2023 - Current
Assistant Manager
G by GUESS
09.2021 - 09.2023
Bachelor of Science - Psychology
University of North Texas
Associate of Science - Psychology
Tarrant County College