Symara Royal
Omaha,USA
Summary
Authorized to work in the US for any employer
Highly skilled Program Specialist with proven expertise in project management, program coordination, and strategic planning. Demonstrated strength in problem-solving, decision-making, interpersonal communication, and leadership. Noteworthy impact in previous roles includes successful implementation of numerous programs leading to improved operational efficiency and goal achievement.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Program Specialist
Boys And Girls Club Of The Midlands
Omaha, NE
08.2025 - Current
- Developed and implemented engaging programs for youth development initiatives.
- Coordinated volunteer activities to support community outreach projects.
- Facilitated workshops on life skills and leadership for club members.
- Collaborated with local organizations to enhance program offerings and partnerships.
- Engaged with families to promote involvement in club programs and events.
- Provided guidance to new staff members about their roles and responsibilities within the organization's programming framework.
- Participated in team-building exercises that fostered collaboration among staff members working on the project.
- Managed program logistics, ensuring resources were available for activities.
Cashier and Fry Cook
Raising Canes
Omaha, USA
07.2020 - 09.2024
- Processed customer transactions accurately and efficiently at busy restaurant locations.
- Maintained a clean and organized work area to ensure food safety compliance.
- Handled cash and credit transactions while balancing cash drawer at end of shifts.
- Assisted customers with menu inquiries, providing excellent service and product knowledge.
- Collaborated with team members to ensure smooth operation during peak hours.
- Trained new cashiers on register procedures and customer service expectations.
- Monitored inventory levels, restocking supplies as needed to support operations.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Science - Criminal Justice
University of Nebraska at Omaha
Omaha, NE 08.2022 - 02.2026
Skills
- Cooking
- Food Production
- Dementia care
- Customer Service
- Kitchen Experience
- Money Handling
- Filing
- Nannying
- Babysitting
- Food Preparation
- Meal Preparation
- Cashiering
- Computer Skills
- Cleaning Experience
- Caregiving
- Program development
- Youth engagement
- Customer service
- Program management
- Team collaboration
- Attention to detail
- Public speaking
Certification
Driver's License
Assessments
- Attention to Detail, Proficient, 06/01/20
- Work Style: Reliability, Completed, 06/01/20
- Building Relationships for Childcare Providers, Highly Proficient, 06/01/20
- Food Service: Customer Situations, Highly Proficient, 08/01/20
- Customer Focus & Orientation, Proficient, 08/01/20
Accomplishments
- Dean’s list
Timeline
Program Specialist
Boys And Girls Club Of The Midlands
08.2025 - Current
Bachelor of Science - Criminal Justice
University of Nebraska at Omaha
08.2022 - 02.2026
Cashier and Fry Cook
Raising Canes
07.2020 - 09.2024