Darryl Williams
Hyattsville
Summary
Experienced Service Technician specializing in plumbing installation, diagnostic troubleshooting, and system maintenance. Proven track record in safety compliance and customer education, ensuring optimal service delivery and enhanced customer satisfaction.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Service Technician
Michael And Son Services
Hyattsville
03.2017 - 04.2026
- Installed plumbing systems in residential and commercial properties per applicable codes.
- Collaborated with team members to troubleshoot service challenges effectively.
- Educated customers on system operation and maintenance best practices.
- Utilized diagnostic tools for precise problem identification and repair.
- Ensured compliance with safety protocols during all service calls.
- Maintained accurate records of service calls, repairs, and parts utilized.
- Responded promptly to customer inquiries regarding service requests.
- Tracked inventory and notified supervisor of re-ordering needs.
Plumbing Apprentice
United Air Temp
Lorton
08.2015 - 02.2017
- Collaborated with skilled plumbers to install and repair plumbing systems efficiently.
- Maintained tools and equipment, ensuring optimal performance and adherence to safety standards.
- Prepared job sites by gathering materials and organizing tools for effective workflow.
- Documented daily activities and materials utilized for accurate project tracking.
- Observed experienced plumbers to learn advanced techniques and best practices.
- Removed outdated materials from installations before replacements.
- Worked closely with plumbers to repair pipes and fixtures, ensuring safe water supply.
- Followed safety protocols to minimize on-site hazards.
Education
Pluimbing Year I - Plumbing
Garter G. Woodson High School
Fairfax, VA11-2015
High School Diploma -
John Handley High School
Winchester, VA06-1985
Skills
- Plumbing installation
- Diagnostic troubleshooting
- System maintenance
- Safety compliance
- Customer education
- Equipment optimization
Certification
journeyman maryland United Air Temp 2015
Timeline
Service Technician
Michael And Son Services
03.2017 - 04.2026
Plumbing Apprentice
United Air Temp
08.2015 - 02.2017
Pluimbing Year I - Plumbing
Garter G. Woodson High School
High School Diploma -
John Handley High School