Darryl Wilson
Bladensburg,MD
Summary
Perform background checks, reviewing statements of personal history, and determining employment suitability of applicants for security clearances, along with preparing investigation reports, and developing background check procedures, while drafting follow-up questions for cases and evaluating interview answers. Authenticate all background information, interview answers, and statements, and formulate reports, while documenting processes and ensuring data integrity and protection of sensitive information is kept confidential. Provide security and protection to all visitors for events in a courteous and professional manner, while operating various screening equipment and technology to identify dangerous objects; ability to control entry and exit points, perform searches and screening. Skilled in performing key clerical duties including crafting business correspondences, maintaining files, and executing operational functions. Oriented professional holds expertise in responding to alarms, machinery and people, time pressure, and disruptive and angry passengers; able to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. Active team member with outstanding communication and critical-thinking skills and solid commitment to establish and maintain positive relationships with diverse groups of people while aligning operations and processes with organization’s strategies/plans; has proven record in developing and implementing security policies/processes. Highly dedicated individual having strong ability to manage multiple projects with cross-functional collaboration while ensuring effective execution and timely delivery of services are meant for the organization’s missions, goals, and objectives.
Overview
9
9
years of professional experience
Work History
HSPD-12 Credentialing Operations Team Lead
US Department of Health and Human Services
Washington DC
01.2022 - Current
- Serve as the HSPD-12/PIV Team Lead, performs day-to-day badging and credentialing operations to ensure employees, contractors, affiliates, and other personnel authorized an identification badge have been processed in accordance with established Federal regulations in conjunction with security policies and Federal law.
- Conducting electronic fingerprint scans on applicants, employees, and contractors through Fingerprint Transmission System or through remote HSPD-12 Enrollment sites, to initiate FBI Name Check and Fingerprint Check, as required.
- Maintain knowledge of current credentialing requirements for credentialing providers recognizing the latest standards and procedures in credentialing. By staying abreast of current policies and requirement pertaining to badge operation.
- Assist in addressing and resolving all discrepancies or issues related to provider enrollment and credentialing.
- Analyze and troubleshoot PIV badge issuance and enrollment station, answer calls arriving at the ISBS badging office.
- Update and remove e828 service request provided by U.S. Department of Health and Human service requester.
- Adjudicated applicants that have favorable background investigation.
- Assist HR with onboarding and department orientation of new employees seeking the new PIV card.
- Monitor and assign ISBS helpdesk tickets to team members responsible for handling badging questions.
- Serve as the POC for PSC ISBS regional badging offices by managing any issues or concerns related to badging procedures.
- Assist with HR with onboarding and out-processing of personnel to include badge creation for new personnel and badge destruction for departed personnel as well as assist in updating accesses for personnel.
- Working Hours: 40 Hours per week
Security Assistant
National Institutes of Health
Bethesda, Maryland
04.2019 - 01.2022
- A NIH Representative to welcome VIP events for screening and entry process of visitors, while executing clerical and administrative duties in customer service and records management to ensure efficient office operations.
- Provide administrative/technical support for the Guard Force Operations Branch (GFOB) organization, while maintaining special events calendar and coordinating security checks for special events and the process.
- Initiate by launching investigations using Office of Personnel Management’s (OPM) Background Investigation Tracking System (BITS), while utilizing electronic fingerprint machine for fingerprinted applicants.
- Prepare case files by gathering the important information in accordance with NIH policy requirements, while assisting staff personnel on background security policies and other related matters.
- Reply to applicant requests and inquiries regarding NIH policies and procedures, that want to gain access to the NIH campus, and review their background documents for completeness.
- Serve as primary lead to input information into the system administratively and providing weekly, monthly, and annual reports.
- Manage requests for security screening to extended visitors and other eligible identification cards for access-controlled at NIH buildings.
- Oversee telephone and email inquiries regarding special events.
- Provide the highest level of support to event participants from arrival to departure.
- Address and resolve problems involving access and security screenings.
- Share the responsibility in security checks for construction workers at NIH Rockledge location for special projects, gaining access and entry restriction regulation.
- Serve as an alternate backup for GFOB processing security checks on patients and family member at NIH Clinical Center for smooth working
- Working Hours: 40 Hours per week
Security Assistant – Government Contract
Dynamic Systems Technology/NIH
Bethesda, Maryland
12.2016 - 04.2019
- Completed a variety of clerical/administrative tasks by providing access cards and operating on different databases.
- Maintained confidential information of record keeping and entered the data into the administrative systems to formulate weekly, monthly, and annual reports.
- Processed background checks utilizing the Maryland Electronic Telecommunications Enforcement Resource System (METERS), the National Law Enforcement Telecommunications System (NLETS), the National Crime Information Center (NCIC) to query individuals and other law enforcement records of sensitive information
- Interacted with visitors courteously and expeditiously in line with rules and regulations, while conducting investigation processing requests for security screening for extended visitors and other eligible identification cards for access-controlled to NIH buildings.
- Administratively completed my responsibility to support of Guard Force Operation Branch (GFOB) Division of Police. Acted as Point of Contact for meetings and greetings to off-site requests and assisted visitors in their screening and entry process.
- Coordinated special events for screening and coordinated security checks for special events, including working with diverse groups, such as foreigners from all over the world.
- Replied to all messages and email inquiries regarding special events.
- Maintained and coordinated special events calendar for security checks, and tracked all event support actions to ensure they are timely, efficient, well-communicated within prescribed guidelines.
- Ensured that event participants are provided the highest level of support from arrival to departure, identified and resolves problems that occurred involving access and security screenings.
- Confidentially maintained the secured personal identifiable information (PII).
- POC for VIP events when needed and streamlined operations, with complete understanding of security clearances procedures to process security checks for special guests and visitor’s regulations under NIH policies.
- Expert in exercising judgment and making swift decisions, while developing and documenting procedures related to security checks.
- Performed background checks for construction workers at NIH Rockledge location for special projects and implemented access and entry restriction regulation.
- Focused the responsibilities as the alternate backup for GFOB processing security checks on patients and family members at NIH Clinical Center.
- Working Hours: 40 Hours per week
Education
Information Security, Counterintelligence, Privacy Awareness, Records Management and Emergency Preparedness Refresher
01-2021
OD Emergency Preparedness Training
01-2020
Diploma - undefined
Eastern High School
01-1986
Skills
- Personnel Security Operations Management
- Office Administration
- SOPs Implementation
Security Screening Protocols
- Documentation/Inquiries Handling
- Searches & Screening
- Training & Mentoring
Problem-Solving Skills
- Multi-Tasking Ability
- Critical-Thinking Skills
- Organizational Skills
- Reporting Skills
AWARDS
2022 Silent Hero Recipient, 2021 NIH Director’s Award for Outstanding Accomplishments for the NIH COVID-19 VIP and Special Events Team, for leading the organization and coordination of COVID-19 VIP and special events, 2020 NIH Director’s Award for Outstanding Accomplishments
APPLICATIONS, TOOLS & TECHNOLOGIES
- Microsoft Office Suite (Word, Excel, PowerPoint, Access & Outlook) & Lotus Notes
- HHS IDENTITY PIV Portal
- TEAMS
- Locator Dashboard
- ISBS Tier 2 Customer Helpdesk
- Office of Personnel Management (eOPF System)
- Defense Travel System & Disbursing Afloat Automated System
- Official Military Personnel File (OMPF); Transaction Online processing System (TOPS)
- Maryland Electronic Telecommunications Enforcement Resource System (METERS)
SECURITY CLEARANCE
Tier 4 Clearance completed December 2021
Timeline
HSPD-12 Credentialing Operations Team Lead
US Department of Health and Human Services
01.2022 - Current
Security Assistant
National Institutes of Health
04.2019 - 01.2022
Security Assistant – Government Contract
Dynamic Systems Technology/NIH
12.2016 - 04.2019
OD Emergency Preparedness Training
Diploma - undefined
Eastern High School