Darsea Hajdarevic
Chicago,IL
Summary
Accomplished Studio Manager skilled at building an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
6
6
years of professional experience
Work History
Assistant Studio Manager
Express
05.2023 - Current
- Enhanced studio efficiency by streamlining administrative processes and implementing organizational systems.
- Contributed to increased client satisfaction by addressing concerns promptly and maintaining a clean, welcoming environment.
- Coordinated schedules for managers and staff, ensuring smooth daily operations and minimizing scheduling conflicts.
- Managed inventory and supplies, keeping track of stock levels to avoid shortages or overstocking.
- Facilitated communication between staff members, fostering a harmonious work atmosphere and promoting teamwork.
- Collaborated with Store Manager to develop strategic plans for business growth, contributing to improved financial performance.
- Implemented feedback from clients and staff to continuously improve studio offerings and services.
- Trained new employees on studio policies, procedures, software systems, ensuring a seamless integration into the team.
Operations Assistant
AFH Builders Inc
06.2019 - Current
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Increased customer satisfaction levels by addressing concerns promptly and implementing feedback-driven improvements.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Ensured compliance with company policies as well as legal regulations at both federal and local levels.
- Coordinated with General Manager in different operational issues and promotional activities.
- Communicated with customers to assess satisfaction with products and services received.
- Developed systems and procedures to improve operational quality and team efficiency.
Associate Floating Teacher
Wee Care Preschool
08.2022 - 05.2023
- Improved student comprehension by utilizing differentiated instruction techniques and tailoring lesson plans to individual needs.
- Enhanced collaboration among students with group projects and team-based learning activities.
- Developed strong relationships with parents, fostering a supportive community focused on student success.
- Mentored new teachers, sharing best practices and effective classroom management techniques.
- Implemented creative problem-solving activities, encouraging critical thinking skills in students across various subjects.
- Ensured a safe and inclusive learning environment by addressing diverse needs and promoting respect among all students.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Sales Leader
Express
01.2018 - 08.2022
- Increased sales revenue by implementing strategic sales plans and monitoring market trends.
- Developed strong client relationships for sustained business growth and customer satisfaction.
- Led a high-performing sales team, providing motivation and guidance to exceed targets consistently.
- Enhanced product knowledge within the sales team through continuous training.
- Conducted regular performance evaluations for team members, identifying areas of improvement and implementing personalized coaching plans accordingly.
- Delivered exceptional customer service by addressing concerns promptly and proactively offering solutions to issues that arose during complex transactions.
- Spearheaded new product launches successfully, collaborating closely with internal departments to ensure seamless execution throughout all stages of rollout or introduction into the market.
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Bachelor of Arts - English
University of Illinois
Chicago, IL05.2022
Skills
- Creative Thinking
- Policy Implementation
- Time Management
- Customer Service
- Organizational Skills
- Attention to Detail
- Strong Leadership
- Excellent Communication
- Client Rapport
- MS Office
- Business Planning
- Managing Operations and Efficiency
Languages
Albanian
Professional Working
German
Professional Working
English
Native or Bilingual
Timeline
Assistant Studio Manager
Express
05.2023 - Current
Associate Floating Teacher
Wee Care Preschool
08.2022 - 05.2023
Operations Assistant
AFH Builders Inc
06.2019 - Current
Sales Leader
Express
01.2018 - 08.2022
Bachelor of Arts - English
University of Illinois