DARSHAN THAKAR
Bensalem,PA
Summary
Detail-oriented IT professional with 6 years of experience in Amazon's IT support engineering role, possessing an Associate Degree in Cybersecurity and a Bachelor's Degree in Security and Risk Analysis. Seeking to leverage expertise in auditing and cloud technologies to contribute effectively as an IT Auditor at AWS.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Support Engineer I
Amazon
08.2022 - Current
- Manage local technical projects and maintaining or creating policies, procedures, and processes)
- Participating in On-call rotation for 15 sites
- Ensure infrastructure networking and computing systems remain available during production hours
- Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
IT Support Associate II
Amazon
04.2021 - 08.2022
- Experienced building and decom IT network for site
- Configured hardware, devices, and software to set up workstations for employees
- Configured and deployed apps, Cameras, switches, and servers
- Upgraded firmware in ATS/UPS/PDU/Switches
- Written and executed MCMs
- Experienced troubleshooting N19 and AEN Network devices
IT Equipment Coordinator
Amazon
11.2019 - 03.2021
- Monitored equipment and tool inventory to consistent replenishment in alignment with demand
- Kept projects on schedule by managing deadlines and adjusting workflows as needed
- Experienced troubleshooting integrated and interdependent computer systems for 150 employees each day.
Picker
Amazon
02.2018 - 11.2019
- Picked products for specific routes according to pick sheets
- Pulled orders in efficient manner to maintain demanding productivity goals.
Education
Bachelor Of Security & Risk Analysis - SRA
Penn State University
World campus, PA05.2024
Associate Of Science: Cyber security -
Bucks County Community College
Newtown, PA05.2022
Skills
- Threat modeling
- Cryptography
- Information Security
- SQL / Python (basic)
- Windows 10
- Active Directory
- TCP/IP
- Networking
- OSI Model
- System monitoring
- Quality controls
- Technical issues analysis
Certification
- CompTIA security+ (Expected May 2024)
Technical Tools
- Office 365
- ServiceNow
- BitLocker
- AirWatch
- Wireshark
- Firewall
- Juniper network
- Cisco network
- Pen Test
- Security Incident response
- Risk Analysis
- Security policies and procedures
- Vulnerability
Timeline
IT Support Engineer I
Amazon
08.2022 - Current
IT Support Associate II
Amazon
04.2021 - 08.2022
IT Equipment Coordinator
Amazon
11.2019 - 03.2021
Picker
Amazon
02.2018 - 11.2019
Bachelor Of Security & Risk Analysis - SRA
Penn State University
Associate Of Science: Cyber security -
Bucks County Community College
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