Dedicated Mental Health Counseling Intern with 9 years of healthcare experience. Deliver psychotherapy services to diverse populations via telehealth and in-person sessions. Specialize in intake assessments, clinical documentation, and integrative approaches such as CBT and mindfulness. Lead client engagement initiatives and support healthcare operations to enhance client advocacy.
Overview
11
11
years of professional experience
Work History
Mental Health Counseling Intern
Pathway Counseling
Long Island, United States
05.2025 - Current
Provide individual, couples, and family psychotherapy to diverse populations including adolescents and older adults via telehealth and in-person sessions
Conducted comprehensive intake assessments and biopsychosocial evaluations to inform tailored treatment plans
Utilize integrative therapeutic approaches including CBT, mindfulness-based interventions, psychodynamic techniques, and person-centered therapy
Facilitated and co-led therapeutic groups enhancing emotional regulation, healing, and self-awareness among participants
Maintain accurate and timely clinical documentation, including progress notes and treatment plans
Participate in weekly clinical supervision and case discussions to enhance therapeutic practice
Engaged with prospective clients to streamline intake coordination and enhance client onboarding experience
Collaborate with interdisciplinary teams to support client care and treatment planning
Supervisor, Operations – Financial Services
Northwell Health
Long Island, NY
04.2022 - 10.2025
Supervise and mentor a team of 10–15 staff, ensuring high performance and professional development
Resolve complex billing, insurance, and patient account issues
Streamlined operational workflows to enhance efficiency and service delivery
Collaborated with departments to improve patient experience and satisfaction
Conducted performance evaluations, fostering team development and accountability
Case Investigation Supervisor
PCG / NYSDOH
05.2020 - 03.2022
Led a team of 20+ staff in contact tracing and case management
Conducted quality assurance and provided coaching to enhance team effectiveness and service delivery
Collaborated with public health departments and community partners to strengthen community health initiatives
Connected individuals and families to essential health and social support services for improved community well-being
Medical Biller & Processor
Business Dynamics
Melville, NY
09.2016 - 11.2017
Processed insurance claims and coordinated billing and payment plans to support timely reimbursements
Monitored compliance and maintained accurate documentation to uphold regulatory standards
Processed medical claims accurately and efficiently for various healthcare providers.
Reviewed patient records to ensure billing compliance with insurance policies.
Communicated with insurance companies to resolve billing discrepancies effectively.
Medical Assistant (Clinical & Clerical)
Queens Cardiac Care
Queens, NY
01.2015 - 08.2016
Conducted clinical duties including vitals, EKGs, injections, and triage to support patient assessments
Supported patient care through accurate documentation and efficient lab preparation
Assisted physicians with patient examinations and procedures.
Managed patient records and maintained confidentiality standards.
Coordinated appointments and communicated effectively with patients.
Clinical Mental Health Counseling Intern at New Encounters Counseling ServicesClinical Mental Health Counseling Intern at New Encounters Counseling Services