Known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
12
12
years of professional experience
Work History
Home Health Aide
Privatus Care Solutions
New York, NY
11.2018 - 12.2021
Helped clients stay happy and healthy by providing mental and emotional support.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Assisted with client personal care needs to foster independence and well-being.
Receptionist
Northwell Cardiology & internal medicine
Whitestone, NY
05.2016 - 01.2019
Updated and recorded customer or client information to maintain accounts.
Processed payments and updated accounts to reflect balance changes.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Bus Matron
Pride bus transportation
New York, NY
04.2014 - 06.2016
Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
Accompanied driver and children on bus route to keep students safe and protected.
Performed inspections before and after each trip.
Assisted with loading and unloading of riders in need of extra support.
Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
Shift Leader
Dogmatic
New York, NY
08.2013 - 03.2014
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Delegated tasks to employees and monitored activities and task completion.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Fire Services Education Specialist Supervisor, Certification Program Manager, Fire Services Technical Advisor, Recruitment & Retention Specialist at Office of the State Fire CommissionerFire Services Education Specialist Supervisor, Certification Program Manager, Fire Services Technical Advisor, Recruitment & Retention Specialist at Office of the State Fire Commissioner