Summary
Overview
Work History
Education
Skills
Timeline

DARSHINI DAVIS

Tobyhanna,PA

Summary

Known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

12
12
years of professional experience

Work History

Home Health Aide

Privatus Care Solutions
New York, NY
11.2018 - 12.2021
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Assisted with client personal care needs to foster independence and well-being.

Receptionist

Northwell Cardiology & internal medicine
Whitestone, NY
05.2016 - 01.2019
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

Bus Matron

Pride bus transportation
New York, NY
04.2014 - 06.2016
  • Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
  • Accompanied driver and children on bus route to keep students safe and protected.
  • Performed inspections before and after each trip.
  • Assisted with loading and unloading of riders in need of extra support.
  • Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.

Shift Leader

Dogmatic
New York, NY
08.2013 - 03.2014
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Sales Associate

Macy's
Valley Stream, New York
10.2011 - 12.2012
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Crew Member

McDonald's
Jamaica, NY
05.2010 - 10.2011
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Prepared quality products while maintaining portion control and presentation within service goal times.

Education

Licence - Phlebotomy & EKG

Manhattan Institute, New York, NY
11.2014

High School Diploma -

Martin Van Buren High School, Queens Village, NY
06.2010

Skills

  • Client Documentation
  • Organization and Efficiency
  • Multi-Line Telephone Skills
  • Customer Needs Assessment
  • Problem-Solving

Timeline

Home Health Aide - Privatus Care Solutions
11.2018 - 12.2021
Receptionist - Northwell Cardiology & internal medicine
05.2016 - 01.2019
Bus Matron - Pride bus transportation
04.2014 - 06.2016
Shift Leader - Dogmatic
08.2013 - 03.2014
Sales Associate - Macy's
10.2011 - 12.2012
Crew Member - McDonald's
05.2010 - 10.2011
Manhattan Institute - Licence , Phlebotomy & EKG
Martin Van Buren High School - High School Diploma,
DARSHINI DAVIS