Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darson Antoine

Cheltenham,PA

Summary

Goal-driven strategic leader, a background managing multiple products from ideation to market launch. Strong entrepreneurial spirit, open mind, and willingness to take on new challenges that require patience and perseverance.

Overview

3
3
years of professional experience

Work History

Founder

Unspokenn Apparel LLC
Cheltenham, PA
09.2024 - Current
  • Developed and implemented a comprehensive business plan to launch the company.
  • Managed day-to-day activities across multiple departments within the organization.
  • Identified potential partnerships to expand the reach of the business.

Sales Associate

Primark
Willow Grove, PA
06.2023 - 08.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Economics Intern

Farina Pasta and Noodles
Philadelphia, PA
03.2024 - 05.2024

Manager

Qdoba
Jenkintown, PA
01.2024 - 04.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Provided leadership during times of organizational change or crisis situations.

Host

Outback Steakhouse
Horsham, PA
07.2023 - 01.2024
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Performed light administrative duties such as filing documents and taking messages.
  • Managed incoming calls during busy shifts.
  • Provided excellent customer service by anticipating customer needs.

Team Leader

Chic-Fil-A
Willow Grove, PA
11.2021 - 05.2023
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Assigned projects and distributed tasks to team members as per area of expertise.

Education

Bachelor of Science - Economics

Pennsylvania State University
University Park, PA
05-2028

High School Diploma -

Cheltenham High School
Wyncote, PA
06-2024

Skills

  • Leadership
  • Decision-Making
  • Collaboration
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Supervision and leadership
  • Quality Assurance
  • Organizational Skills
  • Team building
  • Negotiation
  • Performance Assessments
  • Strategic Thinking
  • Entrepreneurial and Innovative
  • Strategic Vision

Timeline

Founder

Unspokenn Apparel LLC
09.2024 - Current

Economics Intern

Farina Pasta and Noodles
03.2024 - 05.2024

Manager

Qdoba
01.2024 - 04.2024

Host

Outback Steakhouse
07.2023 - 01.2024

Sales Associate

Primark
06.2023 - 08.2024

Team Leader

Chic-Fil-A
11.2021 - 05.2023

Bachelor of Science - Economics

Pennsylvania State University

High School Diploma -

Cheltenham High School
Darson Antoine