Darus Clark
Grand Rapids,United States
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Store Manager
Extra Space Storage
Grand Rapids, MI
12.2024 - Current
- Managed daily operations of storage facility to ensure smooth workflow.
- Trained and supervised staff in customer service procedures and safety protocols.
- Maintained inventory of storage units and ensured proper organization of space.
Shift Leader
Starbucks
Grand Rapids, MI
05.2024 - 06.2025
- Supervised daily operations and ensured adherence to company standards.
- Trained and mentored new team members on operational procedures.
- Coordinated shift schedules to optimize staff coverage and efficiency.
- Implemented safety protocols to maintain a secure work environment.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Delegated tasks to employees and monitored activities and task completion.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Postal Clerk/Manager on Duty
United States Postal Service
Grand Rapids, MI
11.2014 - 08.2024
- Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
- Processed incoming and outgoing mail using automated sorting systems.
- Collaborated with team members to streamline mail processing workflows.
- Trained new staff on operational procedures and customer service standards.
- Maintained efficient workflow within the department through effective communication with co-workers.
Cashier/cook
Meijer express
Grand Rapids, MI
01.2020 - 07.2024
- Processed customer transactions accurately and efficiently at Meijer Express.
- Maintained cleanliness and organization of checkout areas and merchandise displays.
- Handled returns and exchanges following store policies and procedures.
- Assisted in training new cashiers on operational procedures and customer service standards.
Barista/Assistant Manager
Tim Hortons
Grand Rapids, MI
02.2020 - 01.2022
- Prepared and served a variety of beverages to customers.
- Monitored inventory levels and restocked supplies as needed.
- Engaged with customers to provide excellent service and resolve inquiries.
- Managed cash register transactions and handled customer payments efficiently.
- Collaborated with team members to maintain smooth workflow during peak hours.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Team Leader
Meijer
06.2010 - 07.2014
- Provides direction, instructions and guidance to a group of individuals, who can also be known as a team, for the purpose of achieving a certain goals.
- Also organizing and stocking merchandise according to the stores lay out.
- At last handling all customer relations issue in a gracious manner and in accordance with company policies.
Cashier/Pizza Maker
Papa Johns
09.2005 - 05.2008
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Also Demonstrated integrity and honesty while interacting with guests, team members and managers.
Education
BBA - Criminal Justice
Westwood College Online
Westminster, CO07-2015
High School Diploma -
Ottawa Hills High School
Grand Rapids, MI05.2008
Skills
- Customer service
- Microsoft Office
- Retail Sale
- Food service
- Cash handling
- Management
- Restaurant experience
- Time management
- Marketing
- Retail math
- Manufacturing
- Mechanical knowledge
- Machining
- Leadership
- Retail management
- Organized multi-tasker
- Strong Communication Skill
- Creative Problem Solving
- Staff training
- Inventory management
- Team leadership
- Conflict resolution
- Problem solving
- Active listening
- Staff scheduling
- Inventory control
- Staff supervision
- Team building
Certification
- Armed Security License
- Pallet Jack Certification
Timeline
Store Manager
Extra Space Storage
12.2024 - Current
Shift Leader
Starbucks
05.2024 - 06.2025
Barista/Assistant Manager
Tim Hortons
02.2020 - 01.2022
Cashier/cook
Meijer express
01.2020 - 07.2024
Postal Clerk/Manager on Duty
United States Postal Service
11.2014 - 08.2024
Team Leader
Meijer
06.2010 - 07.2014
Cashier/Pizza Maker
Papa Johns
09.2005 - 05.2008
BBA - Criminal Justice
Westwood College Online
High School Diploma -
Ottawa Hills High School