Darwin D. Arango
Woodbridge,VA
Summary
Native level of speaking, reading, & writing in both English and Spanish. Adept at fostering positive customer experiences, I excelled in fast-paced environments, showcasing strong problem-solving and time management skills. My proficiency in cash handling and commitment to cleanliness contributed significantly to operational efficiency. As a team player, I consistently collaborated to enhance service quality, demonstrating a blend of hard and soft skills vital for success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Arlington, VA
10.2023 - 12.2024
- Ensured standard aesthetic presentation of drinks while maintaining efficiency.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
- Maintained high standards of cleanliness in the café area and the equipment used for coffee preparation.
- Maintained an efficient workflow by restocking supplies as needed throughout the day.
- Presented and explained the drink menu, answering questions to educate customers.
- Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks.
- Displayed proficiency in operating various types of brewing equipment, such as grinders, blenders, and espresso machines.
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
Line Cook
Smokey Bones
Woodbridge, VA
03.2022 - 07.2023
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously, without compromising product quality or service times.
- Adapted well under pressure in high-volume environments while maintaining focus on quality execution.
- Memorized restaurant recipes to accurately and quickly prepare dishes.
Crew Member
McDonald's
Woodbridge, VA
03.2021 - 02.2022
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Cross-trained in multiple positions within the store, as needed.
- Completed all store opening and closing procedures.
- Followed health department regulations for handling food products properly.
- Prepared food items following established recipes and safety guidelines.
Service Champion
Taco Bell
Woodbridge, VA
07.2018 - 03.2021
- Collaborated closely with other team members to ensure smooth functioning of the store operations.
- Demonstrated strong communication skills by listening attentively to customer inquiries, responding promptly and accurately to requests.
- Utilized problem-solving skills to resolve customer complaints in an efficient and satisfactory manner.
- Maintained accurate records of customer transactions including sales receipts, refunds or credits issued.
Education
High School Diploma -
Woodbridge Senior High School
Woodbridge, VA06-2020
Skills
- Friendly, Professional & Approachable
- Time Management
- Problem Solving
- Cleanliness & Organization Skills
- Cash Handling & Electronic Transactions
- Attention to Detail
- Team Player / Collaborator
- Prioritization and Multitasking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Arabic
Limited
French
Limited
Certification
- Barista Basics Certificate
Timeline
Barista
Starbucks
10.2023 - 12.2024
Line Cook
Smokey Bones
03.2022 - 07.2023
Crew Member
McDonald's
03.2021 - 02.2022
Service Champion
Taco Bell
07.2018 - 03.2021
High School Diploma -
Woodbridge Senior High School
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