Darwin Contreras
Fort Worth,TX
Summary
Accomplished Technician with a proven track record at Nissan, enhancing equipment efficiency and customer satisfaction. Excelled in leadership roles at Grubbs Infiniti, training staff and establishing quality standards. Skilled in customer service and technical troubleshooting, adept at multitasking with keen attention to detail. Achieved significant improvements in operational productivity and service quality.
Overview
5
5
years of professional experience
Work History
Technician
Nissan
Fort Worth, TX
08.2022 - Current
- Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs.
- Performed equipment diagnostics to recommend corrective actions for operational problems.
- Documented service and installation actions by completing forms and reports.
- Employed variety of handheld and power tools for troubleshooting equipment and systems.
- Communicated with customers and sales representatives to determine service and scheduling needs.
- Repaired and maintained a variety of equipment, including computers, printers, scanners and other peripherals.
- Diagnosed complex hardware and software problems and implemented solutions promptly.
Lead Technician
Grubbs Infiniti
Grapevine, TX
07.2021 - 08.2022
- Trained new technicians in proper operation and servicing of equipment as needed.
- Demonstrated strong leadership skills by coordinating the activities of subordinate technicians.
- Participated in meetings to enhance departmental communication and efficiency.
- Identified mechanical problems and performed necessary repairs on a variety of industrial machines.
- Established quality assurance protocols to ensure that products met industry standards.
- Performed periodic inspections of machinery to identify potential safety hazards or malfunctions.
- Reviewed customer feedback to assess satisfaction with service provided.
Production Worker
General Motors, GM
Arlington, TX
07.2019 - 07.2021
- Followed detailed instructions from supervisors for daily tasks.
- Prepared products for packaging on multiple assembly lines.
- Operated machines safely by following OSHA standards.
- Collaborated effectively with other members of the team to complete projects efficiently.
- Met deadlines by working overtime when necessary during peak periods of activity.
- Operated machinery and equipment to ensure efficient production operations.
- Loaded and unloaded items from conveyor belts onto pallets for shipment or storage.
Education
High School Diploma -
Duncanville High School
Duncanville, TX06.2018
Skills
- Customer Service
- Team Training
- Documentation And Reporting
- Multitasking And Organization
- Attention to Detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Technician
Nissan
08.2022 - Current
Lead Technician
Grubbs Infiniti
07.2021 - 08.2022
Production Worker
General Motors, GM
07.2019 - 07.2021
High School Diploma -
Duncanville High School