Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Darwin Flores

Mamaroneck,NY

Summary

Motivated individual seeking to pivot career towards health industry and enhancing the community well-being. Results-driven professional with a strong focus on customer service and operational efficiency. Proven ability to enhance team performance and manage complex workflows to deliver exceptional results.

Overview

10
10
years of professional experience

Work History

Buisness Manager

Mazda of New Rochelle
New Rochelle, New York
04.2025 - Current
  • Managed daily operations and ensured smooth workflow at Mazda dealership.
  • Assisted customers with inquiries and provided exceptional service in a fast-paced environment.
  • Supported sales team by preparing documents and scheduling appointments for client meetings.
  • Maintained accurate records of transactions and customer interactions in dealership systems.
  • Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.

Senior Product Specialist

Mazda of New Rochelle
Mamaroneck, New York
12.2018 - 04.2025
  • Trained internal staff members on features of newly released products.
  • Assisted in developing pricing strategies that maximize profit margins while remaining competitively priced.
  • Learned about product's technical specifications and accurately explained specifications to customers and work team.
  • Trained new specialists to present company products or services.
  • Demonstrated and explained products, methods or services to induce prospective clients.

Starbucks District Manager

Starbucks
New York, New York
01.2016 - 11.2018
  • Oversaw daily operations across multiple stores to ensure brand standards.
  • Trained and developed management teams to enhance service quality.
  • Collaborated with local marketing teams to drive community engagement initiatives.
  • Analyzed sales data to identify trends and optimize store performance.
  • Facilitated regular staff meetings to promote communication and teamwork.
  • Enforced health and safety standards across all locations to ensure compliance.

Education

Bachelor of Arts - Law

St Johns University
Queens, NY

High School Diploma -

High School of Fashion Industries
New York, NY

Skills

  • Customer service
  • Recruiting and hiring
  • Data confidentiality
  • Retail operations management
  • Employee motivation
  • Partnership development

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Buisness Manager

Mazda of New Rochelle
04.2025 - Current

Senior Product Specialist

Mazda of New Rochelle
12.2018 - 04.2025

Starbucks District Manager

Starbucks
01.2016 - 11.2018

Bachelor of Arts - Law

St Johns University

High School Diploma -

High School of Fashion Industries

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