Darwin Karch
Salem,MA
Summary
Dynamic and results-oriented professional with extensive experience in animal care and customer service at "It's Raining Pets." Proven track record in improving safety protocols and addressing behavioral issues to create a welcoming environment for pets and clients. Highly skilled in inventory management and customer engagement, fostering a friendly atmosphere that enhances the client experience. Experienced in loss prevention techniques and proficient in POS systems, contributing to efficient retail operations. An energetic self-starter with exceptional active listening skills, and a passion for motivating teams, driving success, and maximizing performance. Seeking to take on increasing responsibilities in retail, leveraging expertise in sales, service, and team leadership.
Overview
5
5
years of professional experience
Work History
Dog Daycare Attendant
its raining pets
Salem, MA
06.2021 - 08.2025
- Managed inventory of supplies, including food, toys, and cleaning products.
- Maintained cleanliness of play areas, kennels, and equipment to meet health and safety standards.
- Implemented enrichment activities to stimulate mental engagement.
- Responded to emergency situations according to protocol to ensure animal welfare.
- Resolved behavioral issues among dogs through appropriate interventions.
- Monitored dog interactions to ensure safety of both animals and humans.
- Taught animals sit, stay and other basic commands.
- Played with dogs and cats to maintain socialization and reduce stress.
Assistant
Chuck Yokum
West Newbury, MA
06.2020 - 07.2025
- Removed damaged or defective parts or sections of structures and repaired or replaced using hand tools.
- Installed cabinets, doors frames, windows frames, baseboards and other fixtures according to specifications.
- Measured and marked cutting lines on materials using a ruler, pencil, and chalk line.
- Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
- Repaired furniture pieces by reinforcing joints or replacing broken parts.
- Roughed in door and window frames or subflooring in structures undergoing construction or repair.
- Helped with movement of materials and equipment to different job sites.
- Cut materials on job site to prepare for installation.
Customer Service Cashier
Witch Way Gifts
Salem, MA
06.2023 - 10.2023
- Managed the front of the store, and made sure everything ran smoothly.
- Took stock, restocked.
- Filed order forms and receipts.
- Worked to convince customers to purchase items
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Assisted customers with locating merchandise within the store.
- Answered phone calls to assist customers with questions and orders.
- Welcomed customers, offering assistance to help find store items.
Education
High School Diploma -
Pingree School
South Hamilton, MA06-2025
Skills
- Animal care
- Customer service
- Inventory management
- Safety protocols
- Behavioral training
- Sales techniques
- Artwork framing
- Artistic vision
- Digital painting
- Sketch designs
- Graphic design
- Dramatic range
- Body language
- Comedic timing
- Creative
- Performance improvement
- Vocal control
- Poised
- Prop handling
- Set etiquette
- Vocal tone
- Height: 6' 0”
- Character building
- Engage audiences
- Comedy performance
Affiliations
- illustration
- animation
Timeline
Customer Service Cashier
Witch Way Gifts
06.2023 - 10.2023
Dog Daycare Attendant
its raining pets
06.2021 - 08.2025
Assistant
Chuck Yokum
06.2020 - 07.2025
High School Diploma -
Pingree School
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