Kristin Mazzei
Englewood,CO
Summary
Passionate about animal health and wellness. Professional in handling basic needs, care and exercise. Devoted Veterinary Technician and Caretaker with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs. IWellness-focused Animal Caretaker with full complement of skills in feeding, grooming and exercising animals. Talented in delivering routine care and specific treatments meeting animals' needs. Organized in maintaining schedules and staying on top of daily checklists.
Overview
22
22
years of professional experience
Work History
Dog Daycare Attendant
Hobnob dog daycare
Englewood, CO
11.2022 - 04.2023
- Dispensed food to each dog according to their specific diet requirements.
- Cleaned and disinfected kennels, runs, cages, and play areas.
- Walked dogs according to owners' instructions or general routine.
- Greeted customers and their pets upon arrival.
- Provided basic grooming services such as nail clipping and ear cleaning.
- Managed multiple tasks efficiently while maintaining focus on quality service delivery.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Dog Trainer
Petco Animal Supplies Stores Inc.
Kenner, LA
09.2017 - 09.2018
- Discussed appropriate canine socialization methods with pet owners and explained proper use of sit, stay and down commands.
- Demonstrated proper use of positive reinforcement methods including clicker training and treats.
- Researched new methods of dog training for continuing education purposes.
- Provided community outreach on animal behavior through information materials and participation in special events.
- Conducted training programs to develop or maintain desired animal behaviors.
- Trained and rehearsed animals for motion picture, television or stage performances.
- Maintained accurate records of each client's progress and provided written summaries as needed.
- Assisted experienced trainers in the implementation of basic obedience training techniques.
- Responded promptly to customer inquiries via phone or email in a professional manner.
- Talked to or interacted with animals to encourage familiarization with human voices or contact.
- Conducted group classes teaching basic commands such as sit, stay, come, down, and heel.
- Evaluated animals to determine temperaments, abilities or aptitude for training.
- Observed and evaluated canine behavior to identify training needs.
- Scheduled private consultations with pet owners to assess behavioral problems or discuss specific issues related to their pet's development.
Dog Daycare Attendant
Dogtopia
New Orleans, LA
10.2016 - 05.2017
- Delivered excellent service to pet owners to drive repeat business.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Played with dogs and cats to maintain socialization and reduce stress.
- Kept accurate records of each dog's activities during their stay at the daycare center.
- Maintained professional working relationships with co-workers by communicating effectively.
- Ensured that all dogs were properly vaccinated before being admitted into the daycare center.
- Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
- Provided detailed instructions to owners regarding proper care of their pets after leaving the facility.
- Socialized animals to prepare for adoption.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Prepared food to meet needs of animals under care with appropriate meals.
- Screened individuals interested in adopting pets.
- Attended seminars related to canine health and behavior topics in order to stay up-to-date on industry trends.
- Provided routine care for dogs such as feeding, walking, bathing, brushing and playing with them.
- Walked and exercised dogs during owner absences.
- Enforced strict rules of conduct while interacting with animals in order to prevent potential harm or injury.
- Maintained clean and orderly play yards, kennels and cages.
- Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.
- Followed precise feeding instructions and schedules for animals under care.
- Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
Dog Grooming Assistant/Professional Dog Bather
You Dirty Dog
Las Vegas, NV
01.2012 - 06.2015
- Organized inventory of supplies needed for dog grooming operations including shampoo, conditioner, brushes, combs.
- Performed routine maintenance tasks such as cleaning kennels, cages, runs, floors, walls, windows and other areas of the facility.
- Educated clients on proper home care instructions following completion of groomings.
- Adhered to all state regulations related to animal care and handling.
- Bathed and groomed pets using gentle techniques.
- Conducted periodic inspections of tools and equipment used in grooming process in order to maintain safety standards.
- Bathed approximately 100 animals per 10 to 12 -hour shift.
- Cleaned and sanitized all equipment used for dog grooming.
- Provided customer service assistance with scheduling appointments and payment transactions.
- Delivered excellent service to pet owners to drive repeat business.
- Assisted in bathing, brushing, and drying of dogs.
Veterinary Assistant Intern
Animal Care Clinics
Laredo, TX
11.2010 - 12.2011
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Dispensed medications orally or topically as directed by veterinarian.
- Handled and restrained animals following safety requirements and procedures.
- Documented and tracked treatment activities.
- Obtained information and history from clients to maintain medical charts.
- Operated radiographic and ultrasound equipment.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted veterinarians in examining animals.
- Responded promptly to emergency calls after hours.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Monitored post-surgical pet care and administered medication under vet direction.
- Collected fluids from animals for laboratory testing.
- Administered immunizations and treatments following veterinarian instructions.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Recorded patient food and water intake and output levels on a daily basis.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Communicated with veterinarians and staff members to maintain patient flow.
Dog Daycare Attendant
K9 Resorts Daycare & Luxury Hotel
Lone Tree, CO
10.2023 - 12.2023
- Maintained professional working relationships with co-workers by communicating effectively.
- Maintained clean and orderly play yards, kennels and cages.
- Provided routine care for dogs such as feeding, walking, bathing, brushing and playing with them.
- Kept accurate records of each dog's activities during their stay at the daycare center.
- Walked and exercised dogs during owner absences.
- Leveraged Computer skills to input and compile data gathered from various sources.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Planned and completed group projects, working smoothly with others.
- Ensured that all dogs were properly vaccinated before being admitted into the daycare center.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
Zoo Crew Member
Glen Oak Zoo
Peoria, IL
03.2002 - 06.2003
- Participated in emergency response drills to prepare for potential hazards within the facility.
- Assisted with animal feedings and general care of animals.
- Coordinated transportation of animals between zoos or veterinary offices.
- Organized educational activities such as scavenger hunts and craft projects for children visiting the zoo.
- Greeted visitors and answered questions about the zoo's exhibits, facilities, and services.
- Created informational displays about different species found at the zoo.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Provided guidance on proper nutrition for a variety of species kept at the zoo.
- Cared for animals with regular feeding and watering, social engagement and play opportunities.
- Routinely checked equipment used throughout the facility to ensure it was functioning properly.
- Presented informal educational programs to excite and inform zoo visitors.
- Monitored visitor behavior to prevent any harm or injury to people or animals in the zoo environment.
- Updated records regarding animal births, deaths, transfers, treatments.
- Followed precise feeding instructions and schedules for animals under care.
- Elicited species-specific behaviors by creating and implementing behavioral enrichment activities.
- Assisted in setting up events at the zoo such as concerts and birthday parties.
Education
Veterinary Technician - Animal Sciences
Ashworth College
Norcross, GA02-2025
Veterinary Assistance - Animal Science
Penn Foster Career School
Scranton, PA06-2006
High School Diploma -
United High School
Laredo, TX05-2002
Skills
- Stress Management Techniques
- Positive Reinforcement Methods
- Strong Communication Abilities
- Adaptable and Flexible
- Animal Training
- Facilities Maintenance
- Customer Service
- Meal Preparation
- Injury and Illness Treatment
- Equipment Disinfection
- Relationship Building
- Honest and Dependable
- Tick Removal
- Problem Identification
- Dependable and Responsible
- Attention to Detail
- Food Supplement Preparation
- Animal Care
- Animal Grooming
- Animal Observations
- Critical Thinking
- Human and Animal Safety
- Microsoft Office
- Teamwork and Collaboration
- Animal Examinations
- Pet Owner Advisory
- Customer Communication
- Problem-Solving
- Decision-Making
- Appointment Scheduling
- Work Prioritization
- Animal Behavior Education
- Treatment Documentation
- Medication Administration
- Progress Documentation
- Cleanliness and Sanitation
Websites
References
References available upon request.
Timeline
Dog Daycare Attendant
K9 Resorts Daycare & Luxury Hotel
10.2023 - 12.2023
Dog Daycare Attendant
Hobnob dog daycare
11.2022 - 04.2023
Dog Trainer
Petco Animal Supplies Stores Inc.
09.2017 - 09.2018
Dog Daycare Attendant
Dogtopia
10.2016 - 05.2017
Dog Grooming Assistant/Professional Dog Bather
You Dirty Dog
01.2012 - 06.2015
Veterinary Assistant Intern
Animal Care Clinics
11.2010 - 12.2011
Zoo Crew Member
Glen Oak Zoo
03.2002 - 06.2003
Veterinary Technician - Animal Sciences
Ashworth College
Veterinary Assistance - Animal Science
Penn Foster Career School
High School Diploma -
United High School