Darwin Lien
Fresh Meadows
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Pilot Cadet
SkyWarrior Flight Training
09.2023 - 07.2025
- Completed flight training to become a flight instructor.
- Practiced safe risk management and crew resource management to successfully complete every flight training mission.
Graduate Assistant
Zicklin Undergraduate Office
11.2022 - 08.2023
- Assisted Zicklin students with a broad range of issues including but not limited to registration, academic records, and schedule building through a combination of in-person advisement, phone calls, and emails.
- Processed the hiring paperwork for 30 proctors and 4 graduate assistants in different departments.
- Created and organized Excel Sheets to keep track of payroll information for hired proctors and graduate assistants.
Barista
Perk Kafe
07.2019 - 08.2019
- Prepared and served a variety of espresso-based and brewed coffee drinks with speed and accuracy in a high-volume environment.
- Maintained a clean, organized, and fully stocked coffee station in accordance with health and safety regulations.
- Delivered exceptional customer service by taking customized orders, answering product questions, and resolving issues promptly.
- Managed opening and closing duties, including inventory checks, restocking supplies, and equipment maintenance.
Education
Bachelor of Science - Business Administration
State University of New York At Geneseo
Geneseo, New York05.2022
Skills
- Opening and closing duties
- Hospitality and accommodation
- Exceptional customer service
- Safe food handling
- Attention to detail
- Time management
- Multitasking and organization
- POS systems
Timeline
Pilot Cadet
SkyWarrior Flight Training
09.2023 - 07.2025
Graduate Assistant
Zicklin Undergraduate Office
11.2022 - 08.2023
Barista
Perk Kafe
07.2019 - 08.2019
Bachelor of Science - Business Administration
State University of New York At Geneseo
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