Summary
Work History
Education
Skills
Timeline
Generic

Darwin Pena

Miami,FL

Summary

Meticulous transportation professional offering demonstrated success performing inspections before and after scheduled trips. Refills vehicle fluids and reports necessary maintenance measures. In depth-knowledge of area routes and traffic regulations, illustrated through several years of industry experience. Attentive professional with high-level navigation and route-planning skills. Monitors bus operations to safely adhere to stringent deadlines. Thorough knowledge of local routes, traffic laws, and safety protocols. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Work History

Bus Conductor

FLS AMERICA
Miami, FL
10.2023 - 02.2024
  • Resolved customer complaints in a professional manner.
  • Communicated effectively with dispatch personnel regarding route changes or delays.
  • Assisted disabled passengers with boarding and exiting the bus as well as wheelchair securement.
  • Communicated effectively with dispatchers via two-way radios or cell phones.
  • Reported any mechanical issues or accidents to supervisors in a timely manner.
  • Monitored passenger behavior to ensure safety regulations were followed.
  • Handled customer complaints promptly and professionally.
  • Performed pre-trip inspections of buses prior to each shift.
  • Provided information to passengers regarding fares and transfers.
  • Greeted passengers, checked tickets, and answered questions about routes.
  • Ensured all passengers were safely on board the bus before departure.
  • Adhered to all local laws, regulations, policies, and procedures related to public transportation services.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Studied and adhered to regulations, policies, and procedures for bus operation and passenger transportation.
  • Assisted elderly or disabled individuals by helping on and off bus, seating properly and carrying baggage.
  • Announced stops to passengers.
  • Inspected vehicles and checked gas, oil and water levels prior to departure.
  • Drove specified routes in compliance with traffic regulations and time schedules.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Advised passengers to be seated and orderly while on vehicles.

Education

High School Diploma -

ETI
VENEZUELA
06-2009

Skills

  • Safety awareness
  • Passenger Assistance
  • Disability Awareness
  • Emergency Procedures
  • Stress Tolerance
  • Punctuality
  • Strong Memory
  • Accident Avoidance
  • Service Quality Assurance
  • Route Planning
  • Customer Relations
  • Decision-Making
  • Problem-solving abilities
  • Time management abilities
  • Dependable and Trustworthy
  • Professionalism
  • Reliability
  • Adaptability and Flexibility
  • Clean Driving Record
  • CDL License
  • Passenger Service and Safety

Timeline

Bus Conductor

FLS AMERICA
10.2023 - 02.2024

High School Diploma -

ETI
Darwin Pena