Darya Osman
Naples,FL
Summary
Experienced and highly skilled medical assistant/phlebotomist with a strong background in collecting blood specimens within healthcare settings. Demonstrated leadership abilities in identifying and implementing effective strategies to enhance workflow, specimen processing, and overall customer service for optimal patient care. Maintains a calm and comforting demeanor when working with stressed patients, ensuring their comfort and well-being throughout the process.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Florida Cancer Specialists
12.2024 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Phlebotomist
CompuNet Clinical Laboratories
12.2022 - 10.2024
- Performed venipuncture and other blood collection procedures according to established standards.
- Educated patients on proper blood draw techniques.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Assisted in the training of new phlebotomists.
- Responded quickly and effectively to emergency situations.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Home Health Caregiver
Senior helpers
10.2022 - 12.2022
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
- Provided companionship services including reading aloud, playing games or engaging in conversation with clients.
- Assisted with range-of-motion exercises designed to increase flexibility and strength of assigned patients.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Prepared meals according to prescribed dietary needs and monitored food intake of assigned patients.
Inventory Specialist
Libra Industries
06.2022 - 10.2022
- Maintained accurate and up-to-date inventory records.
- Monitored stock levels to ensure availability of products.
- Developed and implemented effective inventory control systems.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Ensured proper storage conditions for all items in the warehouse.
- Collaborated with other departments to coordinate replenishment activities as required.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
Toolmaker Apprentice
Toolcraft Products
12.2021 - 01.2022
- Performed precision machining operations on lathes, mills, and grinders to manufacture parts for various tools.
- Inspected finished products according to quality control standards prior to shipment or delivery.
- Performed preventive maintenance on all machine shop equipment including cleaning, lubricating and replacing worn parts.
- Adhered strictly to safety regulations while operating machinery in accordance with OSHA guidelines.
Courtesy Clerk
Kroger
08.2021 - 12.2021
- Greeted customers and provided assistance in locating items.
- Assisted customers with product selection and answered questions about store policies.
- Provided excellent customer service by being friendly and courteous at all times.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Carried out special orders requested by customers promptly and efficiently.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Assisted with price checks, go-backs, and replenishing supplies.
Education
High School Diploma -
Walter E. Stabbins High School
Dayton, Ohio05-2022
Skills
- Venipuncture
- Specimen labeling procedures
- Sanitation and sterilization
- HIPAA
- Venipuncture and capillary puncture
- Sample and specimen collection
- Proper labeling
- Vital sign monitoring
- Clinical documentation
- Electronic medical records
- CPR
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Timeline
Medical Assistant
Florida Cancer Specialists
12.2024 - Current
Phlebotomist
CompuNet Clinical Laboratories
12.2022 - 10.2024
Home Health Caregiver
Senior helpers
10.2022 - 12.2022
Inventory Specialist
Libra Industries
06.2022 - 10.2022
Toolmaker Apprentice
Toolcraft Products
12.2021 - 01.2022
Courtesy Clerk
Kroger
08.2021 - 12.2021
High School Diploma -
Walter E. Stabbins High School
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