Daryan Lee Johnson
Beaverton,Oregon
Summary
Knowledgeable FSE with strong background in field service engineering. Successfully managed complex installations and maintenance tasks, ensuring high operational efficiency and minimal downtime. Demonstrated problem-solving abilities and technical expertise while maintaining excellent client relations. Professional field service engineer with extensive experience in troubleshooting, maintaining, and repairing complex mechanical and electrical systems. Proven ability to collaborate effectively with team members and adapt to dynamic situations to achieve optimal results. Known for strong analytical skills, technical expertise, and dependable work ethic. Highly skilled in diagnostics, system installations, and customer service, ensuring high satisfaction and operational efficiency. Experienced with advanced diagnostic tools and systems management. Utilizes technical skills to ensure optimal equipment performance and client satisfaction. Track record of effective team collaboration and maintaining high standards in service delivery.
Overview
12
12
years of professional experience
Work History
Senior Field Service Engineer
Hitachi High Tech
11.2019 - 01.2025
- Performed preventative maintenance and troubleshooting on the Hitachi plasma etcher.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Worked closely with the customer to create and execute plans of action
- Monitor and audit preventative maintenance activities performed by field service engineers, and report any findings
- Updated and maintained assigned machines per manufacturer specifications.
- Received safety recognitions for maintaining safe and organized work area.
- Advanced to Senior FSE and took on more advanced tasks and responsibilities .
- Scheduled service calls according to customer location and urgency of need.
- Maintained tools and equipment, parts inventory, and library of machine manuals.
- Tested equipment performance and demonstrated operation and servicing best practices.
- Recommended design changes, upgrades and replacements to improve systems performance.
- Facilitated seamless upgrades of existing systems through careful planning, coordination with stakeholders, and minimal disruption to ongoing operations.
- Implemented preventative maintenance measures, resulting in reduced downtime and increased equipment lifespan.
- Streamlined maintenance processes for increased efficiency in providing timely and quality service to clients.
- Optimized service procedures through regular review of field data, identifying trends and adjusting methods accordingly.
- Managed, coordinated and executed plans of action created by the customer and myself.
Lead Laser Operator
Profile Laser
04.2018 - 11.2019
- Was hired to become shop hand and material handler but was chosen to be the primary laser operator because of a strong work ethic and willingness to learn
- I am to complete jobs in order of schedule and make sure quality of cut is up to standard
- Uploaded proper program from machine control and established optimal laser cutting conditions.
- Maintained an organized inventory of consumables needed for laser operations, reducing order lead times.
- Increased overall product quality by conducting regular machine maintenance and calibration checks.
- Improved accuracy of cuts by interpreting blueprints, sketches, and other design specifications accurately.
- Documented labor hours, supplies used and work completed in computer data collection system.
- Ensured safety compliance by adhering to established guidelines and wearing appropriate protective gear at all times during operation.
- Was responsible for overseeing all operations of the shop.
- Optimized workflow by effectively organizing raw materials, finished products, and workspaces.
Assembly C
Leupold And Stevens
10.2017 - 03.2018
- I am on a production line where I must inspect parts and assemble rifle scopes per order
- From the sub assembly to final assembly I need to ensure that the scopes are meeting standards for specs given by the engineering teams
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Installer
Accurate Corporate Services
01.2016 - 10.2017
- Company Overview: Accurate Corporate Services are a commercial furniture installation company
- My responsibilities as an Installer were ultimately to make the customer happy
- From cubicles to private offices I would use blueprints given by the designer and use hand tools to build out what was needed
- I was responsible to keep a clean and safe job site and make sure that the quality of my work satisfies the customer
- Accurate Corporate Services are a commercial furniture installation company
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Completed projects within budget constraints through careful planning and resource management.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff, and inspected equipment.
Painter
Milgard Windows and Doors
04.2013 - 01.2016
- While working at Milgard I was responsible for producing a quality product within the paint department
- I used a HVLP paint gun to apply coats of paint to vinyl and wood windows and doors
- I started this job just prepping (masking, sanding and cleaning) the windows, but with hard work I was able to become a lead painter
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Ensured customer satisfaction, addressing and resolving any issues with paint applications promptly.
- Maintained up-to-date knowledge of industry trends, incorporating new painting techniques into projects.
Education
High School Diploma -
Hiram Johnson High School
Sacramento, CA06.2011
Some College But No Diploma - Information Technology
Heald College-Rancho Cordova
Sacramento, CASkills
- Field service management
- Customer support
- Remote support
- Hardware installation
- Network configuration
- Software diagnostics
- Performance optimization
- Mechanical engineering
- On-site training
- Advanced troubleshooting
- Customer service
- Troubleshooting and repair
- Equipment installation and repair
- Software installation
- Documentation
- Mechanical troubleshooting
- Work order management
- Preventive Maintenance
- Customer management
- Supplier relations
- Schematic reading
- Performance testing
- Recordkeeping requirements
- Equipment installation
- Control systems
- Service documentation
- Testing and diagnostics
- Maintenance and repair
- Safety and compliance
- Teamwork
- Organizational skills
- Team collaboration
- Decision-making
- Adaptability and flexibility
- Machinery operation
Timeline
Senior Field Service Engineer
Hitachi High Tech
11.2019 - 01.2025
Lead Laser Operator
Profile Laser
04.2018 - 11.2019
Assembly C
Leupold And Stevens
10.2017 - 03.2018
Installer
Accurate Corporate Services
01.2016 - 10.2017
Painter
Milgard Windows and Doors
04.2013 - 01.2016
High School Diploma -
Hiram Johnson High School
Some College But No Diploma - Information Technology
Heald College-Rancho Cordova
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