Dynamic professional with experience as a Hospital Communication Specialist at Jackson Memorial Hospital, excelling in crisis communications and customer service. Proven ability to enhance team engagement and streamline information flow. Multilingual communicator skilled in problem-solving and data entry, ensuring efficient operations and effective emergency response.
Overview
4
4
years of professional experience
Work History
Hospital Communication Specialist IT
Jackson Memorial Hospital
02.2022 - Current
Assisted in developing internal communication strategies to enhance team engagement and information flow.
Collaborated with cross-functional teams to gather input for project updates and reports.
Answered client queries and complaints to provide strong customer service.
Hospital Communications Specialist professionally and efficiently answers and connects all calls to the area requested
Responds quickly and accurately to all emergency code calls while activating the appropriate emergency for each facility
Assists with all requests for information in a professional manner, while assisting in the daily operations of the communications department
Does "Overhead paging" for specific facilities when required for emergency codes or STAT calls
Monitors CODE BLUE indicator and all dedicated EMERGENCY CODE phone lines for all facilities
Pages, verifies, follows up and records all emergency codes on appropriate slip
Machine Operator
Goodwill Inc
06.2021 - 01.2022
Operated machinery to ensure efficient production flow, adhering to safety protocols.
Conducted routine maintenance checks, identifying and resolving equipment issues proactively.
Trained new operators on machinery functions and safety procedures, enhancing team productivity.
Monitored production line performance, implementing adjustments to improve output consistency.
Operated industrial sewing machines to produce high-quality garments efficiently.
Maintained equipment by performing routine maintenance and troubleshooting minor issues.
Registered Nurse - Neonatal Intensive Care Unit at Jackson Memorial Hospital/Holtz Children HospitalRegistered Nurse - Neonatal Intensive Care Unit at Jackson Memorial Hospital/Holtz Children Hospital