Daryl Hill
Cincinnati,OH
Summary
Dynamic Patient Access Advocate with a proven track record at Eversana, excelling in patient advocacy and healthcare policy. Skilled in cross-functional collaboration, I developed strategic initiatives that enhanced patient engagement and satisfaction. Adept at care coordination, I mentored junior advocates, fostering essential communication skills to optimize service delivery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Access Advocate
Eversana
04.2018 - Current
- Led cross-functional teams to implement patient support programs enhancing customer engagement and satisfaction.
- Developed strategic advocacy initiatives aligning with organizational goals to improve healthcare access for patients.
- Mentored junior advocates, fostering skills in patient communication and resource navigation.
- Analyzed market trends and regulatory changes, informing policy adjustments to optimize service delivery.
State Tested Nursing Assistant
Veranda Gardens and Assisted Living
03.2024 - 08.2025
- Delivered compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to comprehensive care plans.
- Monitored vital signs and documented changes, facilitating timely interventions by healthcare team.
- Educated patients and families on health management techniques, promoting adherence to care regimens.
Case Manager
Center For Respite Care
01.2017 - 12.2019
- Developed individualized care plans addressing client needs and preferences.
- Coordinated with multidisciplinary teams to ensure holistic support for clients.
- Facilitated access to community resources, enhancing client outcomes and well-being.
- Led case reviews, identifying barriers and recommending strategic interventions.
Case Manager
Greater Cincinnati Behavioral Health
01.2015 - 12.2017
- Advocated for clients' rights, ensuring equitable access to healthcare services.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Family Services Worker
Hamilton County Jobs and Family Services
01.2013 - 12.2015
- Conducted assessments to determine eligibility for family support programs.
- Developed individualized service plans to address client needs and goals.
- Coordinated with community resources to enhance family well-being and access services.
- Provided crisis intervention and emotional support during challenging situations.
State Tested Nursing Assistant
Hyde Park Health Center
01.2011 - 12.2013
- Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Bachelor of Science - Social Work
University of Cincinnati
Cincinnati, OH06-2012
Skills
- Patient advocacy
- Healthcare policy
- Cross-functional collaboration
- Care coordination
Certification
- State Tested Nursing Assistant - 02/2024- present
- State Tested Nursing Assistant- June 2009-December 2014
- CPR CERTIFIED UNTIL 6/19/2026
Timeline
State Tested Nursing Assistant
Veranda Gardens and Assisted Living
03.2024 - 08.2025
Patient Access Advocate
Eversana
04.2018 - Current
Case Manager
Center For Respite Care
01.2017 - 12.2019
Case Manager
Greater Cincinnati Behavioral Health
01.2015 - 12.2017
Family Services Worker
Hamilton County Jobs and Family Services
01.2013 - 12.2015
State Tested Nursing Assistant
Hyde Park Health Center
01.2011 - 12.2013
Bachelor of Science - Social Work
University of Cincinnati